Tag Archives: information systems technology

IT Asset Management Support I

With general supervision, the IT Asset Management Support I is responsible for on­going operations of the IT life­cycle process for all hardware technology and delivery of assets throughout the organization.
•Responsible for shipping, receiving, distributing, tracking, and reconciling PO’s or service requests, for all IT asset hardware
•Facilitate data disposition and follow all NERC/CIP regulatory requirements for hardware asset management.
•Transporting and delivering goods and/or items to clients or business in a safe, timely manner
•Examining and/or reviewing orders before and after delivery to make sure that orders are complete
•Helping with the loading and unloading of materials from the delivery vehicle
•Building and maintaining a healthy relationship with employees and contractors by answering any questions they may have
•Rescheduling deliveries with customers if they are unable to receive them
•Giving customers information about delivery schedules
•Completing and submitting logs and reports

Skill/Experience/Education:
•Must have a valid Driver’s License with a clean driving record
•Requires at least a High School Diploma
•2+ years’ experience preferred
•Ability to lift/move /carry between 10­50 pounds if required to perform the essential job functions
•Understanding of IT Hardware and technical terms
•Must have effective communication skills
•2+ years’ experience working with ticketing systems
•1+ years’ experience in delivery/driving role

Compensation: $15-$20/hr. This position is a contract position with an initial term of 6 months, with the possibility of a contract extension or conversion to a perm position.

Please submit your resume to Mary Disney at mdisney@talentporte.com.

A Day in the Life:
This is a warehouse support position where the candidate will spend 80 percent of time DRIVING AND TRANSPORTING equipment to various locations (All same day trips). The remaining 20 percent will be working on­site in a warehouse. Candidate will be required to drive a company vehicle to deliver equipment to other locations as needed. If the candidate is required to drive their personal vehicle to an alternate working location mileage will be reimbursed according to mileage reimbursement policy.

Technical Assistance Center Professional

Are you a problem solver? A good communicator? Someone who sees the value in a well operating chain of communication amongst all aspects of a technical business and feel they can help contribute towards that operation? Come learn new skills and apply already learned while helping to provide a much needed service to thousands across the Midwest, and start an exciting future today.

Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these “last-mile” customers was developed by extending high-capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.

Position Summary: Mercury Broadband is seeking a Technical Assistance Center Professional to proactively address network related issues, providing support to all divisions of the Company. The ideal candidate will possess experience with PC repair, networking, and supporting end-users in both an office and field environment. Candidates for this role would also possess leadership and time management skills. This position will provide on the job training and teach the skills required to be promoted within the Company.

Location: Topeka, Kansas
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training

Key Responsibilities:

Assist the Field Services and Field Operations teams with network related tasks and responsibilities
Assist the Customer Service Team with complicated network related tasks and responsibilities
Manage communication with high-value customers and clients
Configure assets to be deployed at customer locations
Audit accounts for high value customers to ensure the technical aspects of installation are performed properly
Communicate with and assist high value customers with any technical support needs
Monitor the network and respond to outages, coordinating with NOC, Support, Field Services, and Technicians

Skills and Requirements:

Ability to communicate effectively, both orally and in writing
Advanced computer skills and proficiency Office 365 applications
Experience with Networking, Subnetting, and CRM management
Firm understanding of internal operations and project management
Knowledge and ability to operate, configure, and assist with routers, switches, computers, and related peripheral devices
Self-motivated with a pro-active approach to identifying and handling problems
Strong attention to detail

Apply online at: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fc2f2a34-620e-457f-bd34-0485b4a67960&ccId=9200047616756_2&lang=en_US&jobId=9200995766937_1&source=EN

IT Support Specialist

-Are you tech savvy?
-Can you efficiently use computers, software, and technology to communicate with others?
-Are you a professional problem solver?
-If you answered “YES” to these questions, please keep reading!

The ideal candidate will have experience providing efficient, proactive support with the ability to adjust direction in response to shifting priorities. Most importantly, this candidate will bring a sense of fun with them!

Duties:
-Coordination support for virtual meetings, presentations, and events.
-Build customer rapport by probing, listening, and offering solutions that resolve customer issues
-Provide prompt, accurate, and friendly customer service, ensuring that customers feel supported and valued.
-Demonstrate the ability to remain resilient and professional during highly sensitive and urgent situations

Qualifications:
-Proficiency with technology is mandatory
-Strong customer service skills required
-Ability to engage learners of all types
-Capability to manage and organize activities
-Excellent internal and external customer service skills, including a positive attitude and good listening skills
-Ability to work with people from various backgrounds and with various needs
-Ability to work independently, with excellent organizational and time-management skills and have strong attention to detail
-Knowledge of Microsoft Office software and ability to work in many different programs/platforms.
-Be reliable and a team-player

Compensation is $18/hour.

-Are you tech savvy?
-Can you efficiently use computers, software, and technology to communicate with others?
-Are you a professional problem solver?
-If you answered “YES” to these questions, please keep reading!

The ideal candidate will have experience providing efficient, proactive support with the ability to adjust direction in response to shifting priorities. Most importantly, this candidate will bring a sense of fun with them!

Duties:
-Coordination support for virtual meetings, presentations, and events.
-Build customer rapport by probing, listening, and offering solutions that resolve customer issues
-Provide prompt, accurate, and friendly customer service, ensuring that customers feel supported and valued.
-Demonstrate the ability to remain resilient and professional during highly sensitive and urgent situations

Qualifications:
-Proficiency with technology is mandatory
-Strong customer service skills required
-Ability to engage learners of all types
-Capability to manage and organize activities
-Excellent internal and external customer service skills, including a positive attitude and good listening skills
-Ability to work with people from various backgrounds and with various needs
-Ability to work independently, with excellent organizational and time-management skills and have strong attention to detail
-Knowledge of Microsoft Office software and ability to work in many different programs/platforms.
-Be reliable and a team-player

Compensation is $18/hour. Suit your resume: By email – LukeE@AlliedOneSource.com OR on our website: https://www.alliedonesource.com/job-details/it-audio-visual-technician-in-it-jobs-219925

GIS Database and Enterprise System Administrator

Support the Geographic Information Systems (GIS) program by maintaining the Kansas National Guard (KSNG) standardized Geodatabase. Edit, convert and georeference ACAD drawings to update various GIS features. Upload geodatabase into designated locations provided by the Army National Guard. Perform various GIS analyses and generate reports.
Maintain Army National Guard Real Property data by adhering to instructions provided by Army IGl&S (Installation Geospatial Information and Services). Attend trainings provided by the agency or affiliated entities to maintain skill sets to perform assigned duties. Utilize various Global Positioning Systems (GPS) hardware, specifically Trimble GeoXH, mapping grade GPS Unit to collect and survey features to maintain most current Common Installation Picture. Perform data analysis utilizing various sources, processes, and methods to validate agency’s GeoDatabase and Real Property Inventory.
Generate and manage ACAD dwgs in support of the agency which includes managing “as-builts” from architect/engineering firms. Conduct physical site surveys/real property inventory (RPI) visits on properties and facilities maintained by the agency. Collected surveyed data is used to produce accurate and up to date floor plans and site plans using GIS and AutoCAD software. Utilize various field surveying equipment, such as measuring tape, measuring wheel, optical surveying tool, and other necessary equipment to collect field data to produce/update outdoor/indoor vector data and feature attributes. Maintain geodata, GIS layers and features related to Facilities, Environmental, and Utilities. Maintain hardware related to established GIS Endeavors.
Works with GIS staff, CFMO, Real Property, and Resource Management team to populate spatial and enterprise databases, provide performance tuning, and automate data loads or scripting. Maintains Enterprise related Databases and Servers for broad use in the GIS, Business Intelligence Applications and Web Mapping areas. Develops and establishes procedures for Enterprise GIS Database and ArcGIS Server tuning and performance monitoring. Develops automation protocols for loading spatial data using data modeling and attribute mapping and manages the defined workflow routines. Monitors and maintains ArcGIS Server and ArcSDE performance and tuning as needed. Manages Geodatabase replication and monitors regular data update cycles. Installs and/or maintains the implementation of ArcGIS Server for SQL Server and Portal.
Assist the GIS Coordinator in coordination and management of the agency’s GIS program. Develop mapping projects for entities within the agency who request products. Maintain documentation to reflect the details of mapping requests for historical reference. Operate and maintain large format engineering plotter to produce maps or drawing plans.
Perform technical review and inspection of projects to determine project progress, compliance with plans and specification, field checks and field measurements on completed construction.

Compensation ranges from $25.05 – $28.31/hour.

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IT Service Desk Specialist

The IT Service Desk Specialist is responsible for technical support to users in an efficient and accurate manner. The ideal candidate will be customer service oriented with advanced verbal and written communication skill. The technician will be considered as the firm’s front line and will solve basic technical problems while providing support for all assigned areas. This is a great opportunity to grow your IT knowledge and experience!

ESSENTIAL DUTIES AND RESPONSIBILITIES
-Monitor Service Desk for tickets in the queue and process based on priority
-Install, test and configure new workstations, peripheral equipment and software
-Manage PC setup & deployment for new employees using standard hardware
-Maintain inventory of all equipment and peripherals
-Perform timely workstation hardware and software upgrades as required
-Ensure proper recording, documentation and closure of tickets
-Preserve and grow your knowledge of help desk procedures, products, and services

JOB QUALIFICATIONS AND REQUIREMENTS
-Customer service orientated
-Strong client-facing and communication skills
-Proficient in Microsoft Office i.e. Word, Outlook, Excel
-Advanced troubleshooting and multi-tasking skills
-At least 1 year of experience in a technical support or customer service role

Compensation is $18/hour. To apply, follow these steps:

  1. Go to the job on our website: https://www.alliedonesource.com/job-details/it-service-desk-specialist-in-it-jobs-210693
  2. Upload your resume and hit apply
  3. A recruiter will get in contact with you!

Manager

Role: Big Data Developer

Responsibilities:
Design, develop, and test software applications for the service provisioning and data analytics portions of the product suite. The developer will be responsible for working with the Software Engineering manager, Product Management group, and Data Science team to help develop applications and support the solution in our on-prem and public cloud environments. Responsible for requirements interpretation, detailed design specifications, coding, unit testing, and maintenance of software modules for both new and existing systems.
Desired Skills:
§ Hands on experience working with Big Data tools and frameworks like Hadoop, Spark, Reduce, Hive and Impala
§ In-depth knowledge of streaming technologies like Kafka, and/or Spark Streaming
§ Strong experience in design, development and understanding of NoSQL databases Object oriented analysis and design patterns using Java/J2EE technologies,
§ Experience with test frameworks like JUnit, Mockito § Experience in public cloud environments, such as AWS and Azure
§ Nice to have: Knowledge on Spring Framework, MVC architectures, ORM frameworks like Hibern

To apply, e-mail jobs@jnitinc.com.

Network Specialist I – Systems

Summary:
This position is an entry level Network Specialist I position. The person selected will be working both independently and as part of a collaborative team. The team is responsible for the installation, configuration, maintenance, and support of the Topeka Public Schools network.
The successful candidate will demonstrate a high degree of responsibility for multiple priorities and the ability to adapt to a changing environment.

Qualifications – Knowledge and Skills

O-3 years of experience, A+ or Network + certification or education in systems administration preferred
Familiarity with directory services, Windows OS, MacOS, and Linux OS
Basic Knowledge of TCP/IP and data protocols
Ability to prioritize and multitask
Deadline and detail-oriented
Strong troubleshooting and critical thinking skills
Great communication skills and work ethic
Desire to grow technical expertise

Essential Duties and Responsibilities:

Handle a variety of projects to support and improve the organization’s network systems
Install, configure, maintain, backup and restore IT equipment in support of experiments, tests, exercises, demonstrations, or other projects
Consulting with end-users and managing user accounts
Support Network, Education and Business applications
You will work on a team with experienced administrators
Manage all aspects of the networking platform
Troubleshoot network & system issues
Monitor active network and server infrastructure
Perform routine preventative maintenance on equipment
Administer network security measures to prevent system interruptions or breaches
Recommend solutions and work with vendors
Document all technical procedures and user guides
Performs other duties as assigned that support the overall objective of the position

Licenses and Certificates

Requires a valid Kansas driver’s license
Network+ Certification (or equivalent coursework) is a Plus
CCNA Certification is a Plus

Physical abilities

Requires: ambulatory ability to move to various office and classroom-type locations and to bend, stoop, crawl, and reach to install cables and equipment; sufficient hand eye coordination and dexterity to make small component connections; sufficient visual acuity to read technical documents and instructions and align small components; sufficient auditory ability to carry on routine conversations; ability to lift, push, and pull objects of medium weight (less than 75 lbs.) on an occasional basis; and the ability to work in confined areas with noise variations, dust, and limited ventilation.

Work Conditions

Work is performed indoors where some safety considerations exist from physical labor, positioning in cramped areas, and handling of medium weight, yet, awkward materials.
Work is performed generally during regular office hours with occasional project work or requests for assistance on evenings and weekends.

Primary Location Information Technology
Shift Type Full-Time Salary-Exempt; compensation based on experience.

To apply: Go to the District website at https://www.topekapublicschools.net/.

  1. Select Careers, and choose job opportunities from the drop down. This will take you to the main job page.
  2. If you have previously registered you will enter your user name and password. You will be able to view posted positions.
  3. If you are a new user, select the position you are interested in applying for, choose “apply for this position”. Select “Create a new account and apply”.
  4. Once your account is created, you will be prompted to complete personal contact and employment information.
  5. Each time you apply for a position, you will be prompted to review previously entered information. This is your opportunity to update personal contact and employment information. If you do not have access to a computer or need personal assistance, Topeka Public School Human Resource office has computers available for you to use to complete an application. Our staff are happy to assist you. For more assistance, contact the HR office with questions at (785) 295-3088. Our office hours are 7:30 a.m. to 4:30 p.m., M-F. or follow the link below to directly go to the posted position. https://topeka.tedk12.com/hire/ViewJob.aspx?JobID=4313.

Remote Entry-Level Application Engineer

Power IT is recruiting for a REMOTE Entry-Level Application Engineer who will be tasked with providing Tier 2 application support for our client in Topeka, KS

NOTE – This is a Contract position scheduled in 6 month increments, scheduled for a total of 18 months. If selected this position will require a pre-employment background check and education verification. We are unable to provide Visa Sponsorship for this position.

POSITION DESCRIPTION
The position will be tasked with determining Tier 2 Application escalation for software issues from the service desk, specifically
· Gathering information on the problem
· Monitoring incoming issues
· Resolve issues using provided guidance

DUTIES
The successful candidate will be tasked with several daily duties and responsibilities to include
· Providing excellent customer service to technical and non-technical users
· Documenting technical steps and resolutions to repetitive issues.
· Perform routine daily tasks for developers
· Provide for running several daily reports
· Provisioning users into applications
· Low level development for applications or reporting.
· Testing and debugging of applications prior to implementation.
· Development and maintenance of application documentation.
· Monitoring applications to ensure maximum performance.
· Maintaining and enhancing applications to address newly discovered problems or new requirements.
· Providing for backup and recovery procedures and processes.
· Following policies and procedures to ensure corporate data security.

Mandatory Skills:
Familiar with standard concepts, best practices and procedures related to application development. Acquainted with application systems/business functions.

Communicates effectively with other technical staff.
Establishes cooperative relationships with members of the technical team. Establishes cooperative relationships with end-users.
Manages time effectively while assuring attention to details. Finishes tasks proactively, accurately, completely and on time.

Education/Experience
Bachelors Degree in Computer Science, Information Technology or other related field OR 2 years of application programming experience (Service Desk Support is acceptable)

Compensation: $20 – $22/hour. (Employee Benefits Participation is available). Please submit your resume to mboatright@power-it.net.

Intern – Systems & Network Operations

Capitol Federal is looking for someone that is dedicated and wants to learn more about a career in banking. For over 125 years, Capitol Federal has helped shape the future of banking in the Midwest and we believe that a great company starts with great people.

Provides help desk level 1 support services, escalating requests to higher level as needed. Follows procedures and processes for resolution of service requests. Ensures daily jobs (e.g. file transfers) are completed on time, verifying accuracy, ensuring proper record keeping and communications are maintained. Responsible for monitoring systems and network, data storage, data protection, disaster recovery, and other Data Center resources as assigned.

This is a Part-Time internship position up to 30 hours a week. Flexibility in scheduled hours between Monday through Friday 8 AM – 5 PM. The internship will start in May and ends December 30, 2022. As an intern at Capitol Federal you will have the opportunity to connect with other interns and employees through networking events.

Essential Duties & Responsibilities

Ensures daily file transmissions complete on time, following standard operating procedures. Communicates to supervisors any discrepancies and contacts appropriate staff for guidance to resolve issues in a timely manner.
Provides help desk level 1 support, following operating procedures to resolve requests in a timely manner, and escalating as needed by creating service requests in ticketing software and assigns to proper personnel.
Monitors assigned data center hardware and software. Responds to automated alerts and emails by following the department’s standard operating procedures. Troubleshoots problems as needed, escalating to next level of support, vendors, and ensuring supervisors are aware.
Responsible for the printing of scheduled notices, statements, reports, including quality control of the printed output.
Bring ideas and recommendations for improvements to operations procedures, processes, and monitoring of the data center assets. Participate in special projects such as Disaster Recovery tests and testing of new systems.
Perform other duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals.
Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Requirements

Entry level, under one year of IT experience or preparatory experience. Basic knowledge of help desk, operations, and information technology.
Must be enrolled in an IT related technical school or college.
Ability to communicate with co-workers, supervisors, vendors, and repair personnel both in person and by telephone. Effectively explain technical processes and issues to non-technical personnel.
Regular in-office attendance required.

Compensation is $15/hour. Apply online at www.capfed.com/careers.

IT Project & Support Specialist

Provide proactive and innovative IT related support for bank-wide operations. Work with staff to increase efficiency and productivity by better utilizing current technology. Insure smooth and orderly day-to-day operation of the IT Department. Assist with maintaining overall network functionality.
PRIMARY JOB RESPONSIBILITIES
 Provide ongoing management, maintenance and support of hardware, software and internal network infrastructure and coordination with outside vendors and managed service providers with a focus on efficient, reliable, cost effective and accurate operations
 Assist with review, research and implementation of FinTech solutions
 Oversee patch management process for all servers, desktops, printers and network equipment
 Ensure high levels of security throughout all IT related systems and maintain security information for network related hardware and software
 Review and address IT issues identified through alerts and reports received from managed service providers
 Provide end user support and training to individuals with varying degrees of technical knowledge
 Maintain all bank owned mobile devices and Microsoft Intune configurations
 Maintain video security equipment at all locations
 Assist with maintenance of internal Access databases including school bank databases
 Maintain and administer ongoing Employee Security Awareness Training
 Maintain IT Risk Assessment and assist with bank-wide risk assessment
 Maintain Business Continuity Plan, including plan updates and ongoing training and testing
 Maintain user profiles for Windows network and other ancillary applications
 Maintain hardware and software inventory and maintenance agreements

Compensation ranges from $24 – $25/hour. Submit a cover letter along with your resume to: humanresources@silverlakebank.com.