Tag Archives: information systems technology

Simulation Technology Specialist I

The Zamierowski Institute for Experiential Learning (ZIEL) is a world class education and training center for students at the University of Kansas Medical Center (KUMC) and professionals at The University of Kansas Health System (TUKHS).
The Simulation Technology Specialist I is an entry level technical position contributing to the daily work of healthcare simulation program delivery. This person is part of the program delivery team that is responsible for installing, operating, maintaining, and troubleshooting high technology patient simulators, lower technology task trainers, medical equipment, computer hardware/software, recording devices and related multimedia technologies used in the training of healthcare professionals and students.

As part of a team that delivers simulation events through equipment, supply, moulage and costume preparations; setup and teardown of the event; and technical operations of software and hardware during the event – this person is able to work independently in an organized and detail-oriented manner on routine/noncomplex tasks, and delivers recurring simulations with simple technical requirements.

This person participates as a productive team member by completing assigned routine tasks and understands basic troubleshooting techniques and principles. Appropriate consultation with technical experts is usually needed to respond to changing conditions by demonstrating flexibility in meeting unanticipated situations, with guidance.

The Simulation Technology Specialist I may also assist with simulation-related research efforts as designated and provides an appropriate level of training on simulators, computer hardware and software, audiovisual equipment and related equipment. The role interfaces with a broad range of clients requiring strong communication skills and ability to use a variety of technical resources to provide program delivery support.

Physical effort, including moving or lifting heavy objects (e.g. manikins), is frequently necessary. Extended periods of standing may be necessary.
This is a non-exempt position with an annual base salary of $51,500 ($24.76/hour). This position reports to the Simulation Operations Manager.

Operate, maintain, and troubleshoot simulation equipment, clinical equipment, specialized audiovisual and computer hardware/software, applications, recording systems and network systems. Follow standard operating procedures, instructions, and checklists to prepare, set-up and cleanup simulation and procedural skills events. Participate in curriculum design meetings to facilitate technical planning and delivery for simulation activities. Work with instructors and facilitators on case development, testing, and running scenarios. Program and operate simulator software for physiological response per instructor specifications. Operate video cameras and related equipment in the production and editing of educational videos. Manage recording, playback, storage, and cataloguing of simulations. Develop technical documentation and checklists for simulation programming. Order supplies and re-stock inventory after simulation activities. Interface with program manufacturers regarding equipment troubleshooting and systems problems, as well as periodic upgrades. Maintain records of maintenance and repair. Acquire and maintains skills and knowledge related to existing and newly acquired technologies. Review emergent technologies and make recommendations for purchasing. Generate innovative approaches for technology improvement and integration in to healthcare education. Participate in systems and procedures development. Special technical projects as assigned.

Required Qualifications:

Bachelor’s degree in related field or equivalent combination of education/work experience
Exhibits excellent communication, organizational, computer, and multimedia skills
Experience in resolving operational problems related to technology

Preferred Qualifications:

Experience working in an academic institution
Two years of audio/visual experience
Experience working in a simulation lab, including experience with simulation manikins, equipment and software

Professional Expectations:

Accountability and Ownership. Take personal responsibility for completing assigned activities and seek new opportunities to provide high-quality work/service; look for ways to improve individual performance. Be clear about daily tasks and shows a flexible, proactive respect in every interaction. Demonstrate adherence to ZIEL culture and build trust. Shows willingness to learn new technologies, tools or systems and be eager to gain new skills.

Communication. Listen well, show a positive attitude and modify tone and delivery to effectively meet the needs of the customer. Demonstrate self-awareness and gather thoughts before speaking to deliver clear messages that are easily understood by others. Understand needs of others and remains calm and positive under high stress situations.

Customer Focus. Understand personal and practical needs of all customers and take appropriate action to meet expectations for quality service. Have self-awareness of your own behaviors; make changes in behavior to improve the service experience; be aware of how personal actions affect the customer experience, adjust personal behaviors as needed to meet or exceed customer expectations. Demonstrate the ability to work effectively within and across work units to deliver the best customer experience.

Planning & Decision Making. Plan daily routine to properly organize tasks and demonstrate flexibility to meet immediate simulation programming needs effectively and efficiently. Proactively ask open-ended questions to clarify and resolve underlying issues; escalate issues promptly and responsibly if necessary. Allocate time appropriately to effectively handle multiple priorities and varying workload. Demonstrate stewardship through the identification and appropriate use of available resources (e.g. time, equipment and supplies)
Relationship Management and Team Work. Be approachable, build rapport; use formal and informal networks to facilitate achievement of ZIEL and organizational goals of both KUMC and TUKHS. Be willing to share information, materials, know-how to contribute to and achieve common objectives. Work as a team player in a diverse workforce and look for ways to improve interactions with co-workers, contributing to a welcoming and helpful environment.

Required Application Documents (Please Provide Both):
Resume/CV
Cover Letter

Comprehensive Benefits Package:

Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus nine paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. https://www.kumc.edu/human-resources/benefits.html

Compensation is $24.76/hour. Apply online at https://kumc.wd5.myworkdayjobs.com/en-US/kumc-jobs/details/Simulation-Technology-Specialist-I_JR004393?q=JR004393

Service Desk Technician

As a Service Desk Technician I, you will be expected to provide support in a computer help desk/service desk environment. This position is assigned to the Information Technology Section. The Computer Help Desk/Service Desk must be adequately staffed to cover three shifts and it is operational 24x7x365.

Job Responsibilities may include but are not limited to the following:

Provide support in a technical computer help desk/service desk environment;
Assist KBI agents, law enforcement officers, and KBI and KCJIS users with day-to-day operational and communication needs;
Provision access to information resources for users and devices and maintain documentation and databases to support provisioning and authorization;
Answer calls from the public and the Kansas Crime Line;
Maintain policy and procedures to support operations for the Computer Help Desk/Service Desk;
Monitor all KBI locations (cameras and access control systems) to assist in maintaining site physical security;
Provide support for all telecommunication needs of the KBI;
Monitor systems relating to the emergency operations of the KBI and serve as the KBI communications center in the event of such emergencies.

Compensation is $19.16/hour + a 10% security and shift differential (if applicable)

Apply online at jobs.sok.ks.gov.

Service Desk Technician Req#209960

The KBI is accepting applications to fill a Service Desk Technician I.

As a Service Desk Technician I, you will be expected to provide support in a computer help desk/service desk environment. This position is assigned to the Information Technology Section. The Computer Help Desk/Service Desk must be adequately staffed to cover three shifts and it is operational 24x7x365.

Job Responsibilities may include but are not limited to the following:

Provide support in a technical computer help desk/service desk environment;
Assist KBI agents, law enforcement officers, and KBI and KCJIS users with day-to-day operational and communication needs;
Provision access to information resources for users and devices and maintain documentation and databases to support provisioning and authorization;
Answer calls from the public and the Kansas Crime Line;
Maintain policy and procedures to support operations for the Computer Help Desk/Service Desk;
Monitor all KBI locations (cameras and access control systems) to assist in maintaining site physical security;
Provide support for all telecommunication needs of the KBI;
Monitor systems relating to the emergency operations of the KBI and serve as the KBI communications center in the event of such emergencies.

Hourly Pay Range: $19.16 + a 10% security and shift differential (if applicable)

Apply online at www.jobs.sok.ks.gov. 

Technical Administrator

Your responsibilities:

To support the activities of the Engineering team in the data management of orders, change orders, administration activities, order creation in Product Data Management system (Access), and filing.

Essential Job Functions:

Data management through the Custom Product Engineering Department to ensure successful completion of customer specified equipment orders.
Primary liaison between Customer Product Engineering Designers and all internal PAC1 departments for support of orders, company objectives and goals.
Placing correct information into the engineering network folders (pre-orders, change orders, ECM’s).
Maintain Engineering databases (Access).
Enters order information and creates folder in Outlook.
Maintains schedule daily and enters completion dates for individual orders and designers.
Maintains changes to orders in department database.
Print equipment tags.
Process new MTO and ETO orders.
IOM manual transmittals.
Process job releases to Production department.
Save equipment pictures in files.

Knowledge, Skills, and Abilities:

Effective verbal and written communication skills
Uses judgement and independent thinking in the interpretation of data and procedures
Detail oriented
Exhibits effective planning and organizational abilities
Exhibits initiative, accountability and maximized use of time
Competent with deadlines and pressure with ability to handle frequent interruptions
Accurate number and visual perception and strong keyboarding abilities

Apply online at https://myprocesshr.wd12.myworkdayjobs.com/en-US/Schenck_Process_Careers/details/Technical-Administrator_JR102044?locations=56265c903073018ffa07d9d80901a315.

PC Refresh

Required Skills:
•Demonstrated proficiency and expertise with computers in a networked environment and with Microsoft applications (Outlook, Word, Excel, Access, PowerPoint, and SharePoint) or similar software.
•2+ years of experience required with working knowledge and familiarity for supporting multiple operating systems – Windows, Mac OS, IOS, and Android devices.
•2+ years of experience required with hardware and productivity software trouble shooting skills for Desktop, Laptop, Tablet and Mobile devices.
•2+ years working in a high-volume hardware/software troubleshooting and deployment environment.
•Knowledge or experience with ServiceNow Ticketing System

Responsibilities/Duties:
•The PC Refresh / Support technician is a technical role supporting PC refresh activities at a local energy company.
•The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices to the customer’s user base in a predominantly Windows based environment.
•Technician will be centralized at customers main location and be required to travel as needed to other customer locations around KS and MO.(Customer vehicles provided)
•Unboxing of devices and materials as necessary.
•Performing required pre-deployment device testing.
•Confirming all required components of devices are packaged together.
•Recording device serial numbers for entry into CMDB for workstation inventory
•Communicating with the end user through email, instant messages, or by phone as necessary.
•Delivering and deploying endpoint devices to end users’ desk.
•Ensure workstations have the appropriate software installed.
•Attain sign-off from end user that device has been deployed properly and functioning as expected.
•Remove and inventory existing endpoint
•Update end user service ticket (ServiceNow) regularly throughout deployment process
•Follow ITIL and Agile practices where applicable.

Compensation ranges from $20 – $25/hour depending on experience. To apply, send your resume to Caguilar@strategicstaff.com.

Network Administrator

The Kansas Health Care Stabilization Fund is actively recruiting a Network Administrator. This person serves as the subject matter expert for the entire HCSF Network infrastructure.  The network components include PCs, laptops, printers, tablets, phones, serves, and the agency Cisco Firewall.   This position will be responsible for the setup, configuration, and maintenance of each of these components. Additionally, the individual should have the knowledge or experience to setup, configure, perform a migration, and perform maintenance on Microsoft Servers 2012 and higher. This position will collaborate with the State of Kansas OITS to ensure the agency has continuous access to services and internet resources that staff rely on to perform agency duties.

This position will be responsible for the HCSF backup and recovery of PCs and servers.  This will include creating system images, creating and maintaining backup plans, and monitoring backup system performance to ensure backups are successfully created.

This individual will provide training of PC usage, software applications, and usage of hardware components. Will develop and maintain documentation of software applications for the purpose of installation, configuration, and training. This individual will also maintain documentation of network components, servers, and PCs. This documentation would include Inventory, server application software, and configuration information related to the network infrastructure.

This position will also serve as the agency’s webmaster, which involves updating of web page content as well as uploading new or corrected downloadable forms for use by insurers and health care providers.  If the candidate does not possess this skill set, training will be provided.

Qualifications

Education:

Graduate of an accredited four-year college or university with major course work in Computer Information Systems or technical certifications in the related field.

Licensing & Certification:

A valid driver’s license when operating state vehicle, a private vehicle, or rental vehicle for the benefit of the State.

Minimum Qualifications:

2 years of experience with the setup, configure, performing migration, and performing maintenance on Microsoft Servers 2012 and higher.

2 years of experience with the  setup, configuration, and maintenance of PCs, laptops, printers, tablets, phones

Microsoft Windows Server certifications may be substituted for experience as determined relevant by the agency

Preferred Technical Knowledge:
WordPress Webmaster

Microsoft Azure Cloud Solutions

Compensation ranges from $52,000 to $56,000 per year.

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions”

Installer I

Installer I

Who We Are:

Founded in 1985, Telamon is a family-owned, minority-owned, and privately held company based in Indiana with global operations. Our vision is to be a load bearing support across generations, and we live by our core values of Honesty, Harmony, Simplicity, and Stewardship. We are deeply committed to honoring transparency, championing diversity, and cultivating growth. We talk about these often, and this is an important part of who we are!

What We Do:

Telamon leads the pack in designing, building, and installing telecommunication networks enabling connectivity in all forms, from traditional mobile phone usage and connectivity in stadiums, hospitals and schools, all the way down to connected safety in our cars with the industrial manufacturing of wire harnesses for airbag and seatbelt applications. We have a diversified business model that cultivates growth not only for our company but for our employees as well.

What We Need:

We are currently seeking an Installer I to join our team! If you are looking for a place to grow your skills and share our values, read below and see if this role is a match for you.

Classification: Hourly/non-exempt

This is an entry level position in the telecommunications industry. Under close supervision, the Installer I performs field activities associated with installing, maintaining, and servicing telecommunications equipment in the field. Usually handles basic, non-complex products and/or problems, referring more complex problems to higher-level installers.

Essential Duties and Responsibilities:
Understands and uses established safety practices
Maintains quality awareness and implements quality control processes
Inventories all job-related material
Reads and stays current on installation documentation
Addition or removal of non-powered equipment/hardware
May perform the duties of a Level II Installer when directly supervised by properly qualified personnel
Conducts work assignments, communicates, dresses and assists customer in a professional manner
Travel/Shift Requirements:
Travel away from home for several weeks may be required on demand
Shift work required on demand
Physical Requirements:
Ability to lift a minimum of 50 lbs.
Ability to work outdoors, on ladders, and in confined spaces
Ability to work with/around electrical wires and/or ESD products
Ability to work remotely at construction or installation sites
Ability to stoop, kneel, bend, squat, climb, lift, pull and push
Skills and Abilities Required:
Requires a minimal amount of technical knowledge of current Network products with minimal training performed and recorded on Safety, Business Code of Conduct, Quality assurance and Electrostatic Discharge (ESD)
Formal “Basic Installation” training course is required (or equivalent on the job training)
Ability to read and understand technical drawings and documentation
Education and Experience Required:
None

Compensation ranges from $17 – $20/hour. Apply online at Telamon.com/careers.

*Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.*

IT Help Desk

Provide on-site and remote IT support for all employees within the division
Address, prioritize, and resolve incoming help desk tickets
Perform various system administration tasks on a variety of on-premises such as adding/removing users, resetting passwords, and providing access while adhering to company policies and controls
Manage and oversee office technology equipment/hardware and user devices including wireless warehouse handheld scanners
Prepare and deploy Workstations, laptops, tablets, and phones for new employees as well as replacements for existing employees
Setup and configure peripheral equipment, monitors, scanners, printers, etc.
Work with hardware vendors for warranty work and replacements
Support other related equipment such as printers, copiers, scanners, and desk phones
Maintain conference room audio/visual equipment to ensure it is operational, and support users in setting up online meetings
Serve as a key part of the new employee onboarding experience
Maintain computer systems and act as support if any system goes down

Compensation is negotiable. To apply, please email resume to jgosney@apex-technologies.net.

Technology Support Consultant II

Position Summary: Assists in administering Microsoft Server network. Install, configure, patch and maintain network operating systems, Assists with agency network security programs and reports any breach of security to the security administrator. Provides technical support throughout the agency via the helpdesk. Responsible for collecting server statistics and preparing reports to facilitate capacity planning.

Job Responsibilities may include but are not limited to the following:
• Assists with administering Microsoft servers. Ensures compatibility requirements between central office and the facilities. Manage server utilization/performance studies to ensure network services are adequate and recommends appropriate actions.
• Primary Tier 2 desktop support for Norton Correctional Facility and Norton Correctional Facility East in Stockton.
• Plan, configure and ensure adequate data backups are being performed on a daily basis. Responsible for installing and managing virus software system wide.
• Develops and provides training materials on multiple levels of applications software and technology hardware. Assists with desktop image management. Provides central program support and trouble shooting, downloading software via the Internet to install or reinstall software programs to enable data to be exchanged with a central data warehouse. Diagnoses and repairs equipment utilizing in-house tools, and works with vendors to resolve advanced support issues.

Compensation is $24.13/hour. Apply online at www.jobs.ks.gov Vacancy Number 208417.