Tag Archives: Computer Networking

Technology Support Consultant II

Position Summary: Assists in administering Microsoft Server network. Install, configure, patch and maintain network operating systems, Assists with agency network security programs and reports any breach of security to the security administrator. Provides technical support throughout the agency via the helpdesk. Responsible for collecting server statistics and preparing reports to facilitate capacity planning.

Job Responsibilities may include but are not limited to the following:
• Assists with administering Microsoft servers. Ensures compatibility requirements between central office and the facilities. Manage server utilization/performance studies to ensure network services are adequate and recommends appropriate actions.
• Primary Tier 2 desktop support for Norton Correctional Facility and Norton Correctional Facility East in Stockton.
• Plan, configure and ensure adequate data backups are being performed on a daily basis. Responsible for installing and managing virus software system wide.
• Develops and provides training materials on multiple levels of applications software and technology hardware. Assists with desktop image management. Provides central program support and trouble shooting, downloading software via the Internet to install or reinstall software programs to enable data to be exchanged with a central data warehouse. Diagnoses and repairs equipment utilizing in-house tools, and works with vendors to resolve advanced support issues.

Compensation is $20.13/hour. Please apply online at https://www.jobs.ks.gov Please reference vacancy number 201416.

Listing expires on Wednesday October 20th, 2021

TAC Network Specialist

Position Summary: Mercury Broadband is seeking a Technical Assistance Center Network Specialist to proactively address network-related issues, providing support to all divisions of the Company. The ideal candidate will possess experience with PC repair, networking, and supporting end-users in both an office and field environment. Candidates for this role would also possess leadership and time management skills. This position will provide on the job training and teach the skills required to be promoted within the Company.

Location: Topeka, KS
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health and Dental Insurance, 401K, Paid Time Off, Paid Training

Key Responsibilities:

Assist the Field Services and Field Operations teams with network related tasks and responsibilities

Assist the Customer Team with complicated network related tasks and responsibilities

Manage communication with high-value clients and customers

Configure assets to be deployed at customer locations

Audit accounts for high-value customers to ensure the technical aspects of installation are performed properly

Communicate with and assist high-value customers with any technical support needs

Monitor the network and respond to outages, coordinating with NOC, Support, Field Services, and Technicians

Skills and Requirements:

Ability to communicate effectively, both orally and in writing

Advanced computer skills and proficiency Office 365 applications

Experience with Networking, Subnetting, and CRM management

Firm understanding of internal operations and project management

Knowledge and ability to operate, configure, and assist with routers, switches, computers, and related peripheral devices

Self-motivated with a pro-active approach to identifying and handling problems

Strong attention to detail

Education Requirements:

High School Degree or Equivalent

Associates Degree in PC Repair, Networking, or 2+ years relevant industry experience

COMP TIA A+ Certification or equivalent experience

CCNA Routing and Switching or relevant certification preferred

Apply online at: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fc2f2a34-620e-457f-bd34-0485b4a67960&ccId=19000101_000001&jobId=403622&source=LI&lang=en_US&selectedMenuKey=CareerCenter.


Listing expires on Thursday July 29th, 2021

IT Specialist

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not an exhaustive list of all responsibilities, tasks, knowledge, or skills required for the position. Other duties may be assigned.

• Education Requirement(s): Must have a minimum of a completed technical school course of study in Information Technology or related or relevant field.
o Education Preferences: Associate’s (or higher) degree in Computer Science, Information Technology or relevant field.
• Experience Requirement(s): Must have a minimum of 1 year of relevant Information Technology experience with increasing levels of responsibility that demonstrate interpersonal, technical, and leadership qualities necessary for success in overseeing some complex areas of Information Technology.
o Experience Preferences: Must have a minimum of 3 years of relevant Information Technology experience with increasing levels of responsibility that demonstrate interpersonal, technical, and leadership qualities necessary for success in overseeing complex areas of Information Technology.
• Supervisory Experience Requirement(s): N/A
o Supervisory Experience Preferences: N/A
• Certification Requirement(s): N/A
o Certification Preferences: Networks+, Security+, and any other relevant industry certification
• Driver’s License Requirement(s): Must possess a valid Kansas Driver’s license.
• Insurance Requirement(s): Must be eligible for company insurance coverage.
• Reading & Writing Ability Requirement(s): Must have the ability to read, analyze, and interpret technical documents, instructions, data and information, respond to common inquiries, requests and complaints, and to solve practical and technical problems.
• Math Ability Requirement(s): Must have the ability to understand and apply standardized mathematical formulas, principles, and methodology to technological problems and processes.
• Other Ability Requirement(s):
• Computer Proficiency Requirement(s): Must be proficient in the installation, configuration, and maintenance of computer systems and peripherals.
• Specific Knowledge/Skills Required: Must possess a firm knowledge of computing, networking, and software principles and practices.
• Ability to pass all required screening processes is necessary.


• Be a positive role model for others, treat others with courtesy and respect, and demonstrate professionalism at all times.
• Possess the ability to work independently and with minimal supervision.
• Accomplish both personal and organizational goals by considering varying viewpoints and suggestions, and demonstrating the desire to explore opportunities that positively contribute to the quality of SLI services and business functions.
• Demonstrate the ability to coach and motivate clients and coworkers to achieve to the best of their ability.
• Demonstrate initiative and do not allow barriers to stand in the way of goal achievement.
• Identify potential issues, apply sound judgment, and make clear recommendations for solutions to problems.
• Handle stressful situations and changes with an even temperament and flexibility.
• Ensure adherence to licensing requirements, CARF standards, and all local, state, and federal laws.

• Understand and support the organization’s mission, philosophy, and code of ethics.
• Demonstrate support for each person’s needs, choices, and participation in the community.
• Respond in a timely, professional, and positive manner to all clients, families and guardians, coworkers, stakeholders, and oversight entities.
• Interact with persons served professionally and respectfully at all times and respond to their needs in a dignified and timely manner.

• Report necessary information to supervisor(s) in a timely manner. Use all forms of communication, such as written, e-mail, incident reports and personal contact.
• Understand instruction from supervisor(s) and carry out instruction with minimal supervision. Contact supervisor(s) when clarification is needed.
• Communicate with all departments, as needed, to ensure the needs of the clients, the staff, and the organization are being met.
• Provide clear, concise, and detailed communication, both verbally and in written reports, documentation, and correspondence.
• Prepare reports on hardware and software issues as necessary.

• Display a team-oriented approach through collaborative group effort, in order to achieve a common goal.
• Function as an active team member of SLI to provide a high quality of service and support. Share relevant and necessary information with team members/coworkers.
• Resolve any disputes that may occur objectively, expediently, professionally, and with integrity
• Work in cooperation with others, participating equally in shared responsibilities and tasks.
• Demonstrate flexibility, a willingness to collaborate, and an individual commitment to a common group goal.
• Participate in scheduled team meetings.
• Assist in the development of processes and systems that allow that facilitate the highest level of work efficiency, effectiveness, and productivity.

• Refer to and follow all SLI policies and procedures.
• Report all violations of policies and/or procedures in a timely manner.
• Adhere to the organization’s code of ethics, as well as illness, incident, and accident reporting procedures.
• Adhere to confidentiality and privacy practices
• Provide services in accordance with SLI corporate policy and procedure and within standards for licensing and accreditation.

• Follow SLI’s dress code and represent the organization in a professional manner at all times.
• Be a positive role model and represent a solid public image for constituents and the organization by exhibiting appropriate behavior, dress, and hygiene.
• Participate in community and civic organizations as assigned.
• Immediately report all press inquiries to the Vice President of Development or the CEO.

• Follow assigned work schedule and attend all required trainings and meetings.
Notify supervisor(s) of tardiness and absences as soon as possible prior to the shift, training, or meeting.
• Request for time off from set schedule should be submitted to supervisor(s) in a timely manner. Illness or emergency leave will be submitted upon return to work.
• Complete leave requests according to policy and do not abuse leave policy.
• Use work time productively.
• Salaried staff expected to work whatever time necessary to complete job duties; at times, weekends and nights may be required.
• Hourly staff must follow assigned work schedule and hours, unless variation approved by supervisor(s).

• Complete all paperwork in a timely, detailed, and accurate manner, ensuring adherence to deadlines.
• Ensure, if applicable, that staff supervised complete responsibilities as assigned.
• Prioritize and manage job responsibilities efficiently and effectively.
• Respond in a timely manner.
• Utilize resources as efficiently as possible.
• Maintain detailed documentation and data in an organized manner.

• Handle stressful situations and change with an even temperament and flexibility.
• Demonstrate a sensitivity to, an understanding of, and a willingness to adapt to a variety of communication, learning, and working styles.
• Respond and adjust to changing ideas, responsibilities, expectations, strategies, and processes.
• Demonstrate strong communication, creative thinking, and problem-solving skills.
• Display an optimistic outlook when attempting to overcome challenges.

• Apply sound judgment and make clear recommendations for solutions to problems.
• Act to ensure the health and safety of all SLI clients, staff, and visitors.
• Plan strategically and make decisions by utilizing all relevant data.
• Display empathy, demonstrate cultural competency, and recognize and celebrate diversity.
• Practice active listening, elicit information, and be open to suggestions and new ideas.
• Seek out reliable information with which to base decisions.
• Accept and provide constructive criticism in order to improve performance.
• Exercise discretion and independent judgment. Install and configure the organization’s servers and networks, performing setup, enhancement, and maintenance tasks.
• Ensure that employees’ work stations can successfully connect to networks and access business-critical data at all times.
• Configure network security settings and connect peripheral devices, like printers and scanners that are used by multiple users.
• Ensure that data is correctly stored and easily accessible.
• Adjust permissions as necessary and maintain data security and integrity during migrations, backups, and day-to-day use.
• Provide direct support to users across the organization.
• Set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.
• Assist in maintaining information security throughout the organization.
• Support the IT department and organization by troubleshooting systems and hardware, particularly after update or migration.
• Identify issues with new hardware or software and works with users to quickly resolve issues and prevent delays.
• Must be proficient with installation, configuration, security and maintenance of Microsoft Windows, Windows Server, Exchange Server, Microsoft Office software, and Office 365 products.
• Ability to use, install, and update required and/or requested productivity software as needed.
• Ability to install, analyze, troubleshoot, diagnose, repair, and maintain computers, cell phones, laptops, tablets, and peripheral hardware and software.
• Ability to install, analyze, troubleshoot, diagnose, repair, and maintain company network, to include firewalls, routers, switches, access points, NVRs, DVRs, cameras, access control systems, IP phones, and any other devices as required.

• Complete required orientation and training in a timely manner.
• Inform supervisor(s) of additional training goals and needs.
• Provide specialized training and mentoring to ensure continued staff growth and development within assigned department.
• Assist in user training for general and specific skills.

Salary ranges from $30,000-$50,000; $500 hiring bonus; health/dental/vision/AFLAC, life insurance, direct deposit, KPERS, annual wage increase, EAP, tenure bonuses and  safety incentives. Apply online at www.slitopeka.org (under the employment tab).

Listing expires on Thursday July 15th, 2021

Computer and Technology Team Member

Epic Overstocks LLC, a Topeka based ecommerce and retail company, is expanding, and is has an opportunity available for someone to join the team in a role loosely described as a Level 1 help desk position. We are a new company growing quickly, and looking for someone who would like to the opportunity to learn and grow with us. Specifically, we need assistance with maintenance of our computers using Windows, setting up standard printers, working with Dymo and/or Zebra printers, and other ongoing projects including online commerce, database management, and the next piece of technology that will help us become more efficient! We offer a casual and comfortable work environment.

We anticipate that the position will pay between $11 and $15/hour, depending upon experience and skill sets. We encourage someone who does not have a lot of experience but enjoys this type of work to apply. In addition, if you are highly qualified and looking for part-time work, please consider us!

Please email a note of interest and/or a resume to main@epicoverstocks.com, attention Holton, and we will give you a call. The candidate currently in this position is available to help train until May 21st, and available after that for assistance and consultation, so you won’t be completely on your own with those of us who are clueless! We are looking for someone who works well with others – we have a great team, and want to continue the positive environment.

Listing expires on Monday June 7th, 2021

IT Technology Support Consultant

Important Recruitment Information for this vacancy:

Kansas Bureau of Investigation
The Kansas Bureau of Investigation is the premier criminal investigative agency in the state of Kansas. The KBI is committed to its critical mission of preventing crime and enhancing public safety in Kansas. We employ individuals who exemplify the highest standards of integrity, service, and dedication. Come feel like you’re part of something bigger at the KBI.

About the Position:
Who can apply: Anyone (External)
Classified/Unclassified Service: Unclassified
Full/Part-time: Full-Time
Regular/Temporary: Regular
Work Schedule: Monday-Friday 8a-5p, occasional off-hours will be needed
Eligible to Receive Benefits: Yes
Veterans’ Preference Eligible: No

Hourly Pay Range: $18.26 – $23.28
Note: Salary can vary depending upon education, experience, or qualifications.

Employment Benefits:
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays
Fitness Center at Shawnee Co Locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information…

Position Summary & Responsibilities:
Position Summary:

The Kansas Bureau of Investigation is accepting applications to fill an IT Technology Support Consultant position. The KBI is an assisting law enforcement agency that supports the Kansas Criminal Justice Information Systems and all law enforcement agencies in the state of Kansas. Our IT environment exposes technicians to a variety of exciting enterprise systems, lab equipment and specialty devices. Working for the KBI provides a great sense of pride and accomplishment.
The primary responsibility of this position is to advise and assist computer users in a distributed computing environment. Work involves supporting computer and storage hardware, system software, and peripherals. Additionally includes troubleshooting local area (LAN) or wide area (WAN) networks. Exceptional customer service and communication skills are needed.
Experience with configuration of Network Switches, Virtual Environments, Active Directory/Group Policy, Linux, Server Backup Solutions, Patch Management, IIS Configuration are highly recommend. Additional experience with SANs, Scripting/Coding and other Enterprise systems are a plus.

Applicants are expected to have a passion for learning and a drive for success. The KBI Technology Support team is demanding at times and always rewarding. We look forward to meeting you.

Job Responsibilities may include but are not limited to the following:
Provides primary LAN/PC/Server support.
Provides application orientation and basic customer IT training.
Troubleshooting PCs, laptops, software, printers, drivers, faxes, and specialized agency applications.
Responds to employee questions by email, in-person, or over the telephone.
Assists customers in obtaining system repairs or conducting the repairs directly.
Recommends, installs, and configures new desktop systems. Ensures user requirements are met with regards to applications installed.
Ensures agency security policy is enforced by patching workstations and servers and following best security practices. Manages Antivirus solution on client and server side.
Assist provisioning new servers using traditional and virtual infrastructures. Evaluates application requirements and monitors servers to ensure that service level agreements are met.
Develops or maintains procedures and reference material for system operation and technical support. Develops, maintains and publicizes business and system procedures for system users. Develops and maintains training materials for users or system support staff.
Monitors server utilization and performance in a virtual and physical infrastructure.

Additional duties and responsibilities may be added to the position description at any time. The position description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.


High School Diploma or equivalent

Licensing & Certification
Driver License (Occasional travel is expected)

Minimum Qualifications
Six months configuring, installing and troubleshooting of operating systems, software, hardware and connecting peripherals. Education may be substituted for experience as determined relevant by the agency.

Preferred Qualifications
CompTIA A+ and Network+ Certifications, MSCE or other relevant certifications
Network Troubleshooting Experience
Experience/Familiarity with:
Windows 10
Server 2012/2016
Exchange Server 2019
VMware vCenter and ESXi
Cisco Switches
Various Linux systems

Post-Offer, Pre-employment Requirements
As a condition of employment, you will be subject to a pre-employment process to include a polygraph examination, fingerprint based records check, and comprehensive background investigation, including reference check of past and present employers. The pre-employment process will be waived for current KBI personnel who have previously completed the screening requirements

Compensation ranges from $18.26 to $23.28/hour. To apply, visit jobs.ks.gov and select Kansas Bureau of Investigation. Click on the position and then on ‘Apply for Job’.

Listing expires on Friday March 26th, 2021

Network Specialist


The Network Specialist will be a highly skilled and very hands-on individual – and most importantly, a team player. Responsible for the planning, engineering and support of Topeka Public Schools network infrastructure. This position is the primary resource for implementation, validating designs with the network team, maintenance and troubleshooting support of Topeka Public Schools LAN, WAN, and Wireless networks. Topeka Public Schools owns and operates a city-wide fiber network joining 40+ locations with 600+ switches and supporting over 40,000 district owned devices (such as PC’s, iPads, Chromebooks, Printers, IP Phones, Physical Security, and more).

Essential Duties and Responsibilities:

Will work as a part of our team of Network Specialists and project teams to maintain and further develop the district’s network and services – including procedures, policies, and documentation.
Perform day-to-day network administration and maintenance to ensure network performance meets approved standards and requirements.
Support of: Cisco Routers, Cisco Switches, Cisco Wireless, Content Filtering, DNS/DHCP Servers, F5 Firewalls, F5 Orchestrators, F5 Load balancers, FireEye NX, and other network appliances.
Support and maintain our Cisco Call manager, Unity, and VOIP desktop phone environment.
Work actively on project teams both within Information Technology and other District departments.
Provide requirements to technical teams to support new initiatives including power, cabling, security, monitoring, storage, and network configuration.
Document new additions, review and maintain existing network documentation, maintain change history, and keep up-to-date tickets records.
Provide input and recommendations to continually improve and strengthen our network services.

Qualifications – Knowledge and Skills

In-depth knowledge of Cisco IOS, Cisco Nexus, Cisco Routers, Catalyst POE Switches, Cisco Wi-Fi, Cisco DNA Center, Cisco ISE, and Cisco Firewalls.
Solid understanding of WAN technologies, IPSEC, VPN, EIGRP.
Solid understanding of VoIP technologies, Lync, Cisco, SIP, SIP Trunking.
Solid understanding of and technical experience with TCP/IP, DNS, DHCP, and Active Directory.
Understanding of network security methodologies as a whole, including but not limited to: ACLs, Firewalls, VPNs (tunneling, IPsec, PPTP, etc.), Content Filters, and physical security.
Bluecat, F5, Lightspeed Relay, Avigilon ACC/ACM, AIphone knowledge and experience is a plus.

Licenses and Certificates

Requires a valid Kansas driver’s license.
CCNA, CCNP, Cisco Voice, MCSE Certifications are a plus.

Physical abilities

Requires: ambulatory ability to move to various office and classroom-type locations and to bend, stoop, crawl, and reach to install cables and equipment; sufficient hand eye coordination and dexterity to make small component connections; sufficient visual acuity to read technical documents and instructions and align small components; sufficient auditory ability to carry on routine conversations; ability to lift, push, and pull objects of medium weight (less than 75 lbs.) on an occasional basis; and the ability to work in confined areas with noise variations, dust, and limited ventilation.

Work Conditions

Work is performed indoors where some safety considerations exist from physical labor, positioning in cramped areas, and handling of medium weight, yet awkward materials.

Salary Range $45,098.00 – $67,646.00/year. Shift type is full-time.

To apply, go to https://topeka.tedk12.com/hire/ViewJob.aspx?JobID=3687 Job Contact Information Name Regina McQuiller Title IT Manager – Networking Phone Email rmcquiller@tps501.org.

Listing expires on Sunday February 7th, 2021