As a Heavy Equipment Service Technician Intern, you play a key role to our excellent customer service satisfaction reputation. You will work with service management and primarily be responsible for providing timely and accurate repairs on all brands of heavy machinery. This will include troubleshooting, machine evaluation, repair, testing, and documentation.
Essential Duties:
• Perform field diagnostics, troubleshooting, and appropriate repairs on Komatsu, Takeuchi, Bomag, NPK, Gradall, Metso equipment with little to no direct supervision
• Reference and interpret service, parts, and diagnostic software to determine problems/malfunctions and to verify repair specifications and parts needed
• Meet time requirement guidelines
• Escalate unresolved issues to Technical Communicators for further research and assistance
• Accomplish repair by following parts ordering process, completing service reports, and giving appropriate verbal or written communications
• Model safe work habits and always abide by all safety policies and procedures
• Exhibit a professional appearance and demeanor with customers, managers, and colleagues
• Perform other duties as assigned
Required Skills and/or Qualifications
• Ability to read complex hydraulic and electrical schematics
• Proficient with a laptop computer and Microsoft programs (Excel, Word, Outlook etc.)
• Ability to write and communicate in English effectively
• Strong customer service skills
• Self-motivated with a can-do attitude
• Detail oriented
• Must hold a valid driver’s license with a clean driving record
• Must pass a background check and drug screen
• Must provide your own hand tools required to perform work efficiently
Working Conditions:
• Ability to carry, push, and lift up to 60lbs
• Ability to climb and stand for extended periods of time
• Able to work in all types of weather conditions (heat, cold, wind, rain, dust, and dirt)
• Travel as assigned for training or to perform work at other locations, overnight stays when required
Education and Experience:
• High school diploma or GED
• Currently enrolled in a Diesel Technology or Heavy Equipment repair program
Compensation and Benefits: -$15-20/hour -On the job experience -Flexible schedule -Tuition, tool, and boot reimbursement -Full time employment and company benefits upon graduation
Send your resume to Recruiting@rbmsco.com or contact our recruiter at 913.201.1874 to indicate you are interested in the Heavy Equipment Service Technician Summer Internship.