On top of our competitive pay, we offer a comprehensive benefits package to qualifying part-time and full-time employees that includes: medical, life, dental, and vision insurance options. We understand the importance of a work-life balance and provide an extensive PTO plan to qualifying employees. Join our team and make a difference in the lives of others… and yours.
The primary focus of this position is to support program staff and activities, data entry, provide all personnel and contacts with prompt, courteous attention to their phone calls and requests. This individual serves as a point-of-contact for office visitors and members of the inter-disciplinary team and other assigned functional areas. This position is supervised as designated on the agency organizational chart.
Employment Status: Full-time
Typical Hours of Employment: M-F 8a-5p
Employment Location: Topeka, KS
Required Application Materials: Online Application, Resume
Essential Duties & Responsibilities
Answers phone in a pleasant, professional and helpful manner; directs calls appropriately and records accurate and complete messages.
Greets, announces, and directs visitors as necessary, making them feel welcomed and comfortable.
Assists in patient/client and family care as needed.
Works collaboratively with other staff.
Sends out-going facsimiles as requested and distributes incoming facsimiles to appropriate staff.
Provides appropriate reports from software applications as requested.
Enters and updates data in the electronic documentation system as directed (i.e. supplies, history updates, admission paperwork for palliative care, basic demographics, etc.).
Prints reports, face sheets, med lists, etc. from the EDS.
Provides support to the clinical staff regarding medical record and EDS issues.
Takes referral by phone or office drop-ins as directed.
Assists with building housekeeping as needed (i.e., wash dishes, sweep, vacuum floors, dust, empty trash).
Provides administrative support to clinical team (i.e., typing, copying, recording meeting minutes, etc.).
Carries out the mission and values of Midland.
Articulates Midland Philosophy.
Demonstrates good customer service the Midland Way, at all times.
Performs other duties as assigned.
Assists in other areas of the Midland organization as may be needed.
Maintains front office and waiting area appearance to provide warm and welcoming environment.
Maintains and supervises operation of office machinery.
Updates the policy and procedure book(s) when changes are made.
Organizes, inventories and orders supplies.
Respects the autonomy and right of confidentiality of patients/clients and families.
Comes to work in neat, clean attire and consistently presents an appropriately professional appearance.
Performs all duties as assigned in an effective manner.
Complies with Midland policies and procedures.
Maintains good attendance in accordance with Midland Standards.
Utilizes company resources in a prudent and appropriate manner. Is a good steward of company resources.
Operates within the Midland Care Finance Model
Attends staff and departmental meetings as required.
Participates in performance improvement activities.
Utilizes evolving technology as assigned.
Serves as a Universal Employee and accept assigned duties in a cooperative manner.
Completes annual mandatory education requirements.
Qualifications Excellent customer service skills a must. Excellent communication, office and organizational skills. Experience with multi-line phone system. Ability to understand the organization computer system(s) and the software used within the department as applicable to position. Must possess valid Kansas Driver’s License, in force automobile liability insurance and maintain a Motor Vehicle Record (MVR) that meets organization’s insurability standard as defined by Midland policy.
Continuously (75 – 100% of time) performs a variety of tasks that involve standing, walking and sitting. May be required to push materials, equipment or furniture less than 10% of the time. The capacity to drive and the availability of a car is preferred. The ability to use the telephone is also essential. The ability to handle office equipment such as a copier is essential.
The ability to use the telephone is essential. Verbal, non-verbal and interpersonal communication skills are necessary in this job. The ability to communicate in a professional manner, both verbally and in writing, on the level necessary for a particular situation is essential.
Work Environment Individual must wear business attire all of the time and spends virtually all of the time inside.
Please apply online at https://www.jobs.ks.gov. Please reference vacancy number 198493
Listing expires on Thursday February 4th, 2021