IT Help Desk

Provide on-site and remote IT support for all employees within the division
Address, prioritize, and resolve incoming help desk tickets
Perform various system administration tasks on a variety of on-premises such as adding/removing users, resetting passwords, and providing access while adhering to company policies and controls
Manage and oversee office technology equipment/hardware and user devices including wireless warehouse handheld scanners
Prepare and deploy Workstations, laptops, tablets, and phones for new employees as well as replacements for existing employees
Setup and configure peripheral equipment, monitors, scanners, printers, etc.
Work with hardware vendors for warranty work and replacements
Support other related equipment such as printers, copiers, scanners, and desk phones
Maintain conference room audio/visual equipment to ensure it is operational, and support users in setting up online meetings
Serve as a key part of the new employee onboarding experience
Maintain computer systems and act as support if any system goes down

Compensation is negotiable. To apply, please email resume to jgosney@apex-technologies.net.