Communications Specialist I

This is an entry level position with emphasis upon formal and on-the-job training and gaining experience. Incumbent will learn policies, procedures and develop competency in the following areas.

Develops competency in the operation of a highly complex multi-channel system, in order to maintain continuous contact between Troop K Officers, other state, local and federal agencies, and fire and ambulance personnel in a wide geographic area.

Develops competency in accessing, operating, interpreting, disseminating, viewing and responding to numerous types of information quickly that is sent and received from: data entry terminals, the FBI’s National Crime Information Center (NCIC) computer system and its files; the National Law Enforcement Telecommunications System (NLETS); the Kansas Criminal Justice Information System (KCJIS); Kansas Department of Revenue (DOR); Regional Justice Information Service (REJIS) computer system; the SPIDER computer system; El Paso Information Center (EPIC) computer system; and the National Auto Theft Bureau, to exchange information on a worldwide basis and to provide support to a variety of law enforcement functions. These functions could involve operating as many as nine open windows on a minimum of three (3) computer monitors simultaneously. Monitors building alarms on site and the Topeka capitol area.

Develops competency in answering multiple emergency telephone lines to take information pertaining to criminal activity, life threatening situations, Safe School Hotline and vehicle accidents. Coordinates the response of emergency and/or maintenance personnel and equipment to prohibit further threat and destruction of life and property. Collects and disseminates a wide range of information concerning traffic laws, motor vehicle regulations, accidents or complaints from the public in order to provide assistance and emergency call out service. Provides communication coordination for severe weather, war related incidents or other hazards for responding state, federal, local and volunteer agencies.

Maintains detailed logs of individual traffic stops by recording and maintaining minute-to-minute logs of trooper and other state law enforcement activity records by entering information into a computer aided dispatch system. Completes required reports to maintain records for a public internet website containing media releases, follow up on KCJIS/NCIC 2nd hit confirmation requests and maintain statistical information in conformance with federal, state and agency policies. Updates manuals, files, reference materials and logs.
Obtains full access NCIC certification within six (6) months. Develops an expanded knowledge of the NCIC rules and regulations on file usage in order to provide technical support to other agencies.

Develops competency in closely monitoring weather conditions and periods of inclement weather, by requesting and relaying relevant information to Officers, Kansas Department of Transportation and other related agencies. Answers weather inquiries from the public, providing them with the Road Information hotline number, calls for emergency and/or maintenance personnel and equipment, and notifies State Emergency Preparedness and the Governor’s Office in case of disaster associated with the weather.
Provides access control and security of the facility after hours via radio and alarm surveillance. Projects a professional image by wearing and maintaining the Kansas Highway Patrol unit uniform. In emergency situations, may travel to field troop headquarters for dispatch purposes. Performs other reasonably related duties as required by the supervisor.

Compensation: $21.65 per hour

Apply by 04/30/2024

Apply online at https://jobs.sok.ks.gov/

Kansas Highway Patrol
122 SW 7th Street
Topeka, Kansas 66603
United States