As a Help Desk Analyst, you’ll serve as the frontline support for resolving technical issues and inquiries from internal users. Your primary responsibility will be to provide timely and effective assistance, troubleshooting software and hardware problems, and guiding users through solutions. With your exceptional communication skills and technical expertise, you’ll document issues, track resolutions, and escalate complex problems when necessary. Additionally, you’ll play a key role in maintaining knowledge bases and creating user-friendly guides to empower users and enhance overall efficiency. Join our team and become an essential part of ensuring seamless operations and user satisfaction across our organization.

Compensation: $25/hour

Apply by 05/31/2024

Apply to paul.erdner@turnberrysolutions.com

Turnberry Solutions
9225 Indian Creek Parkway
Overland Park, Kansas 66210
United States