Heavy Equipment Service Technician

As a Heavy Equipment Service Technician, you play a key role to our excellent customer service satisfaction reputation. You will work with service management and primarily be responsible for providing timely and accurate repairs on all brands of heavy machinery. This will include troubleshooting, machine evaluation, repair, testing, and documentation.

About Us
RoadBuilders is the premier Komatsu and Takeuchi dealer in the Midwest. We are a second-generation family-owned company that strives for service excellence, unmatched customer service, and second to none employee satisfaction. With six locations covering four states, we offer a wide range of machinery to our customers and exciting opportunities to work, grow and succeed. Come join our dedicated team and be a part of a growing company!

Compensation and Benefits
• Competitive pay based on experience and performance
• Health, dental and vision insurance
• Accident, disability, and life insurance
• 401k with company match
• Paid vacations and holidays
• Company uniforms/gear provided
• Career advancement opportunities
• Professional and positive work environment

Position Specific Compensation and Benefits
• Paid OEM and onsite training
• Tool reimbursement program
• Boot and safety glasses reimbursement

Essential Duties and Responsibilities
• Complete diagnostics, troubleshooting, and appropriate repairs and rebuilds on Komatsu, Takeuchi, Bomag, NPK, Gradall, Metso equipment with little to no direct supervision
• Reference and interpret service, parts, and diagnostic software to determine problems/malfunctions and to verify repair specifications and parts needed
• Meet time requirement guidelines
• Escalate unresolved issues to Technical Communicators for further research and assistance
• Accomplish repair by following parts ordering process, completing service reports, and giving appropriate verbal or written communication in email or service reports
• Maintain a professional appearance when visiting the corporate office
• Perform other duties as assigned by manager

Required Qualifications and Experience
• A minimum of 2 years of successful hands-on experience or equivalent combination of technical training and in shop experience in Heavy Equipment repair
• High school diploma or GED
• Proficient with a laptop computer, wireless hotspot, and Microsoft programs (Excel, Word, Outlook etc.)
• Excellent written and oral communication skills
• Ability to carry, push, and lift up to 60lbs
• Ability to climb and stand for extended periods of time
• Able to work in all types of weather conditions (heat, cold, wind, rain, dust, and dirt)
• Valid driver license including a clean driving record subject to background check
• Must provide your own hand tools required to perform work efficiently

Preferred Qualifications and Experience
• Heavy equipment service experience
• Dealership or rental service experience
• Experience with Komatsu and/or Takeuchi equipment
• Excellent customer service skills
• High level self-motivation
• A can-do attitude
• Detail oriented
All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Compensation ranges from $20-$30/hour based on education and experience. Please apply online or send your resume to recruiting@rbmsco.com.