Dispatcher

Enjoy a rewarding career providing public transit customer service to our community and employees. Topeka Metro is seeking candidates for a full-time Dispatcher to schedule daily operator assignments, book paratransit trips, and provide bus route & service information to the public via phone, e-mail, and in person.
Minimum Qualifications:
• Ability to clearly articulate services and information at the level of understanding of each recipient.
• Ability to multitask effectively while maintaining a professional, courteous, patient, and helpful demeanor towards the public.
• Ability to communicate clearly and effectively over a digital radio system.
• Excellent knowledge of Topeka streets and locations.
• Ability to read and understand maps and directions.
• Proficient in Microsoft Office, especially Word and Excel, with the ability to learn scheduling software and other technology as needed.
• 3-5 years of previous customer service experience, preferably in a high-volume call center and/or working with the public.
• Knowledge of basic math skills and cash handling techniques.
• Flexible with the ability to work various shifts from 5:00 a.m. – 7:00 p.m. Mon. –Sat.
• At least 18 years of age with a high school diploma, some college preferred.

Applicants must pass a pre-employment drug screen and background check. Bilingual in English/Spanish is highly desirable. Topeka Metro offers an excellent benefit package and is a KPERS employer.

Download an application & characteristic survey at WWW.TOPEKAMETRO.ORG and submit by mail, e-mail, or in person. Applications can also be picked up at one of our locations:
Topeka Metro Admin. Office 201 N. Kansas Ave. Topeka, KS 66603
Quincy Street Station 820 S.E. Quincy St. Topeka, KS 66612
Email: resumes@topekametro.org
Applications will be accepted until position is filled.
Drug Free Workplace and EOE.