Tag Archives: Office Careers Technology

Child Support Specialist

The Child Support Specialist position includes providing full services to customers in all stages of the child support process. The specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders. Extensive training to learn child support processes and procedures is provided.

Number of openings:

4

Compensation:

Monday through Friday, full benefit eligible,

How to Apply:

Please go online to youngwilliams.com

Apply online here

Apply before this date:

06/09/2019

AR Accounting Specialist

General Summary:
Process customers’ sales invoices and AR month end reporting duties.

Essential Job Functions:

Invoices generated and distributed to customers for KC drop shipments.

Processes special invoices (including down payment requests); based on specific customers’ requirements.

Customer Bill To & Ship To Setup

Perform daily audit of all new sales orders for correct tax information; verifying shipping location is taxed at correct rate, verifying exemption status is correct by reviewing the purchase order. Contact customers to obtain necessary exemption certificates.

Research tax related short pays and facilitate the appropriate sales tax credits as necessary.

Assist with processing the exemptions certificates in Vertex as necessary and maintaining the electronic exemption files.

Responses to Credit & Collections in solving invoicing collection issues.

Reconciles the Commerz bank account.

Perform fiscal month financial closing activities as outlined via the current financial closing process document.

Provide backup functions for the cash application process.

Perform other special projects and departmental duties as designated by supervisor.

Number of openings:

1

Compensation:

$17 - $20

How to Apply:

Email your resume to Human Resources at c.mcelroy@schenckprocess.com

Apply online here

Apply before this date:

08/30/2019

Financial Advisor

Financial services career
At Modern Woodmen of America, we have passion and purpose. We believe in what we do. And we’re rewarded with excellent benefits, flexibility and friendships that last a lifetime.
If you’d like to help your community, you may be interested in a career as a financial representative. As a financial representative, your mission is to help your clients (Modern Woodmen members) plan for their financial security through life insurance, annuities, investments and other financial products.
If you’re interested in management, there are opportunities to grow as a managing partner. Your mission as a managing partner is to grow a team of financial representatives. You’ll help guide and train your team members as they work to meet the financial needs of Modern Woodmen members in your district.
A Modern Woodmen career is great for those who …
 Have an entrepreneurial spirit.
 Want to help others.
 Are comfortable approaching people.
 Have desire and determination.
 Are willing to grow and learn.
 Want to help people reach their potential.
 Have a positive attitude, good character and integrity.
In your Modern Woodmen career, you’ll enjoy …
 An excellent benefits package, including medical and dental insurance and a matching 401(k) plan.
 Unlimited income potential.
 Expense-paid trips, bonuses and other incentives.
 A flexible schedule that lets you maintain a great work-life balance.
 Opportunities for professional development and advancement.
Why financial services?
At Modern Woodmen, you’ll find yourself in a career that’s in high demand. U.S. News and World Report ranked financial advisor as the third best business job of 2017.
Q&A
Will I receive training?
You bet! Modern Woodmen provides training and mentoring to help you grow as a professional and a leader. You’ll help your team find success by following our proven-effective systems.
What if I don’t know much about financial services?
We’ll teach you. Modern Woodmen provides in-depth training to meet your members’ needs today and tomorrow and to expand your market in the future.
Will I receive financial help getting started?
Yes. Through Modern Woodmen’s business development program, you can earn cash up front to help get your business up and running.
Will I have access to products people need?
Absolutely. Through Modern Woodmen and its subsidiaries, you’ll have all the tools you need to meet the financial needs of families and small businesses. We offer an extensive portfolio of products that are high-quality and highly competitive.
Will I need to relocate?
No. You can build your business as a financial representative or managing partner right in your hometown.
What advanced education is required for this position?
If you pursue the managing partner position, you’ll be asked to continue your education and training by earning (and maintaining) advanced industry designations, like LUTC, CLU®, and your Series 6, 63 and 26 licenses.
***
Want to learn more? Find out what Modern Woodmen can offer now and for your future. Visit www.mwacareers.org.

Number of openings:

1

Compensation:

$52,704 Average First Year

How to Apply:

Send your resume to Mallett@mwacareers.org

Apply online here

Apply before this date:

05/26/2019

Customer Care Representatives

Key Staffing and Premier Employment Solutions are seeking Customer Care Representatives! Local call center is seeking customer service oriented individuals to fill MULTIPLE full time temp-to-hire Customer Care Representative positions! Great customer service opportunity for those naturally inclined! Full time position Monday – Friday, 8:30am – 5:30pm. $10.50/hr!

Customer Care Representative Job Responsibilities:
Responsible for taking inbound calls, verifying basic demographic information and data entry of the information to provide transportation.
Keep control of the conversation.
Take accurate information.
Interface with all callers without regard to race religion, gender, national origin, age, or physical or mental health status
Have occasional conversations with representatives of Health Plans, medical providers, medical facilities, transportation vendors and the general public.
Intake personnel shall extend the same courteous and helpful service to each entity.
Generates courtesy calls and data records to ensure compliance with policy and procedures.
Provides quality customer interaction with adherence to policy and procedures.
Maintain high quality standards while generating calls and resolving issues.
Ensures all conversation and data records are accurate and complete.
Effectively handling calls and meeting performance standards within one week of completing the training program.
Contributes to team effort by accomplishing related results as needed.

Customer Care Representative Job Qualifications:

High School or GED equivalent required. College education preferred, but not required.
Strong understanding of customer care processes and techniques.
Ability to work independently.
Ability to adapt to learning styles to meet the client’s needs.
Successful completion of new hire orientation and training.
Minimum of one (1) year customer service experience, preferred.
Excellent written, oral and interpersonal communication skills.
Excellent leadership and human relations abilities.
Exceptional listening, technical and analytical skills.
Ability to communicate clearly and professionally through both verbal and written skills.
Strong interpersonal communication skills and the ability to establish and maintain effective working relationships across all levels.
Ability to multi-task and complete tasks within deadlines.
Demonstrates ability to work well with employees and management.
Thrive in a high paced growth company with constant change.
Self-motivated; ability to function without continuous supervision in a fast-paced environment.
Ability to proficiently use a computer and various software packages.
Flexible; good time management; ability to manage multiple tasks.
Ability to work effectively in a highly confidential environment.
Ability to operate 10-key device.

Number of openings:

10

Compensation:

$10.50/hr

How to Apply:

----------------------------------------------------- ● Send resumes to- kennyb@premierks.com ● Call Kenny for more info- 785-272-9999 ● Apply in office at- 5840 SW Huntoon Street Topeka, KS 66604 ● Additional Info-https://jobs.keystaffing.com/WL52BaseP12/main.aspx?action=SearchOpportunitiesDetail&mode=initial&id=25930&index=1

Apply online here

Apply before this date:

05/31/2019

Full-Time Customer Support Representatives

Key Staffing & Premier Employment Solutions are seeking Full-Time Customer Support Representatives! MULTIPLE positions available! Major Topeka employer is seeking customer service oriented individuals to fill Full-Time Customer Support Representative positions! The Full-Time Customer Support Representative will be primarily responsible for customer phone support, processing of requests, and researching/analyzing problems to determine accurate and prompt resolution of issues. Strong career path with many opportunities for advancement! Hours will be M-F, 8AM-5PM with occasional overtime. $13/hr!

Full-Time Customer Support Representative Job Responsibilities:
Phone support of customers, by answering questions and responding to needs
Accurately and timely process customer requests that are received by mail, phone, fax or email
Researches and analyses issues to ensure successful outcomes and resolution
Develops relationships with clients and customers by becoming a dedicated resource
Ensure quality and consistent processing and service
Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery

Full-Time Customer Support Representative Job Qualifications:

High school diploma or equivalent required
College degree and prior financial service experience preferred
Experience providing customer service and transaction processing support to clients
Work history which demonstrates personal growth and aptitude for advancement
Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software
Must be able to work required overtime

Number of openings:

10

Compensation:

$13/hr

How to Apply:

----------------------------------------------------- ● Send resumes to- richardk@keystaffing.com ● Call Richard for more info- 785-272-9999 ● Apply in office at- 5840 SW Huntoon Street Topeka, KS 66604 ● Additional Infohttps://jobs.keystaffing.com/WL52BaseP12/main.aspx?action=SearchOpportunitiesDetail&mode=initial&id=26152&index=2

Apply online here

Apply before this date:

05/31/2019

Customer Experience Representative

Provides a world-class customer service experience by trouble shooting and resolving complex customer inquiries from members, employers, and providers.

Essential Functions:
Research, resolve and respond to inquiries and correspondence via telephone, written communication and/or in person. Inquiries will be from members, providers, group leaders and internal staff regarding a diverse range of topics including, but not limited to, contract benefits, changes in coverage, eligibility, claims, provider networks, payments and appeals.
Uses critical thinking skills to determine course of action needed to resolve inquiry or complaint.
Must be comfortable being monitored for level of efficiency, accuracy and customer satisfaction and must be able to meet performance standards to achieve both individual and department goals.
Must be able to communicate effectively with appropriate tone and content. Customer Service calls are recorded to ensure accuracy and to provide a tool for feedback for reps.
Must be able to balance workload to ensure timely and accurate response to both internal and external customers.
Initiate claims adjustments and update enrollment information through the on-line systems as determined necessary through inquiries.
Must demonstrate the ability to listen, talk, type and perform research simultaneously using various research channels, both online and hard copy.
Must be able to follow a call guide.
Ability to provide education to our members and providers on various avenues available to them to obtain information such as the website.
Promote good working relations and positive work environment while acting as a role model to coworkers.
Must remain positive, pleasant, and helpful under a wide variety of circumstances including angry customers. Employee must be able to be on telephone constantly except for breaks and lunches and must wear a headset that plugs into the phone. Communication by telephone and direct personal contacts will consume 95% of the workday. Must operate a Personal Computer (PC) at least 95% of the day in which a sitting/stationary position is required. While performing the duties of this job, the employee is regularly required to talk or hear. Is subject to work standards and must achieve and maintain a commendable performance level in production and quality with minimal supervision. Must be able to adhere to a very strict schedule to include varying start and stop times and when allowed to go to break/lunch.

Qualifications:
High school education or its equivalent required. College or continuing education courses in communications, interpersonal relationships, psychology, anatomy, physiology, medical terminology, composition or business letter writing is preferred.
Working knowledge of Blue Cross and Blue Shield of Kansas customer service systems is required upon completion of training.
Detailed knowledge of contracts, benefit coding, enrollment regulations, and legal issues such as HIPAA, COBRA, OBRA, and MSP are required upon completion of training.
Excellent customer service skills, problem solving skills and organizational skills are required.
Must be comfortable working individually in a structured environment.
Proficiency in Grammar, Spelling, Typing and Basic Math are required.
Two year’s experience navigating multiple computer systems preferred.
Two year’s customer service experience preferred.
Excellent human relations and communication skills are required with the ability to interact positively with external customers and all levels of internal staff

Number of openings:

14

Compensation:

Hourly, $16.43 Full time, 40 hours/week, benefits eligible.

How to Apply:

Apply online at https://bcbsks.wd1.myworkdayjobs.com/External/job/Topeka/Customer-Experience-Representative_R2019095

Apply online here

Apply before this date:

04/07/2019