Tag Archives: information systems technology

Smart Home Automation Technician

Job Description
Simplicity is your expert for smart home solutions in Kansas City. Our engineers and technicians design and install smart home solutions that make your life simpler so you can create the perfect environment for family and friends. From whole home audio, video, home theater, automated lighting and shade control, to surveillance, security and Wi-Fi networking, just imagine what could be and we will make it happen.
Our Smart Home Pros combine technical skills with world-class customer service by evaluating and installing equipment for smart home needs.
Job Description Smart Home Installer/Technician combines their technical expertise with exceptional craftsmanship to deliver reliable, easy to use systems on time and on budget for the company’s clients. The installation technician will work on projects from running wire to installing and terminating equipment in rack equipment. Ideal candidate would have a High School Diploma and/or minimum 3 years of previous employment with an AV or technology deployment industry.
If you have been installing audio video systems for a while and you are ready to step up to the next level, here is the ladder.
Required qualification
• Excellent interpersonal skills, accuracy and attention to detail
• Ability to follow directions
• Ability to work independently or on a team
• Adjust to rapidly changing environment
• Ability to be on a ladder
• Physical requirements include standing, sitting, walking, bending, climbing, reaching and lifting up to 80 lbs.
• Reliable
• Organized and Neat
• Ability to run wiring
• Use basic hand tools
• Basic computer and smart device usage
• Technically inclined and adept in current technological trends
Preferred Experience
• 3+ Years experience in programming control systems
• 3+ Years experience in rack wiring
• 3+ Years’ experience in running wire in a commercial or residential environment
• 2+ Years centralized and de-centralized lighting systems
• Able to trim out Cat5, Cat6, RG6-F, Speaker fittings
• Ability to read and follow AV system flow diagrams and support documentation
• Basic troubleshooting of most AV equipment and systems, like: Projection systems / display devices / Crestron control systems / Switching / routing / interfacing technology
• Crestron Integration Systems – OS2, PYNG
• Crestron Lighting Control
• Motorized Window Treatments
• Distributed Video Systems
• Distributed Audio Systems
• Network Systems – Wi-Fi Installation
• Surveillance Systems with Offsite Viewing
• Access control and intercom stations
• Apple products (Apple TV, iPad, Airport Express, iPhone, etc.)

Listing expires on Friday October 11th, 2019

Technical Customer Service Rep.

Tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. This is a 24/7 operation and must be available to work any shift. Must be eligible to work in the US

****Requires 24x7x365 support so candidates must be able to support flexible hours and schedules to ensure all shifts are covered****

Number of Openings: 2
Pay Rate: $18.90

Listing expires on Friday October 11th, 2019

Network Engineer I

Perform a variety of duties in relation to providing network support and maintenance. Essential Functions: – Oversees new and existing equipment, hardware, and software upgrades relating to network, video, or VoIP equipment.

Primarily a Cisco shop. We will train the right candidate!

Listing expires on Sunday October 6th, 2019

Assistant Radio Network Administrator

Under general supervision, this position is responsible for operating system management applications, creating programming templates, system documentation, and installing and servicing communications equipment as needed. Provides general technical expertise and assistance for electronic installations. Performs other duties as required. This position is supervised by the Radio Network Administrator.

Listing expires on Thursday October 3rd, 2019

Radio Network Administrator

Under general supervision, this position is responsible for supervising and performing the installation, implementation and maintenance of digital and analog, RF and non RF public safety communications systems for the Fire, Police, Sheriff and other City/County agencies. Supervises and trains SCECC technical repair staff. Plans and maintains a repair/maintenance parts inventory. Maintains and processes the necessary Federal Communications Commission (FCC) station and system licenses. Keeps current on all applicable laws and regulations pertaining to the proper operation and maintenance of digital and analog RF and non RF public safety communications systems. Performs other duties as required. This position is supervised by the SCECC Director

Listing expires on Thursday October 3rd, 2019

Customer Experience Representative

Provides a world-class customer service experience by trouble shooting and resolving complex customer inquiries from members, employers, and providers.

Essential Functions:
Research, resolve and respond to inquiries and correspondence via telephone, written communication and/or in person. Inquiries will be from members, providers, group leaders and internal staff regarding a diverse range of topics including, but not limited to, contract benefits, changes in coverage, eligibility, claims, provider networks, payments and appeals.
Uses critical thinking skills to determine course of action needed to resolve inquiry or complaint.
Must be comfortable being monitored for level of efficiency, accuracy and customer satisfaction and must be able to meet performance standards to achieve both individual and department goals.
Must be able to communicate effectively with appropriate tone and content. Customer Service calls are recorded to ensure accuracy and to provide a tool for feedback for reps.
Must be able to balance workload to ensure timely and accurate response to both internal and external customers.
Initiate claims adjustments and update enrollment information through the on-line systems as determined necessary through inquiries.
Must demonstrate the ability to listen, talk, type and perform research simultaneously using various research channels, both online and hard copy.
Must be able to follow a call guide.
Ability to provide education to our members and providers on various avenues available to them to obtain information such as the website.
Promote good working relations and positive work environment while acting as a role model to coworkers.
Must remain positive, pleasant, and helpful under a wide variety of circumstances including angry customers. Employee must be able to be on telephone constantly except for breaks and lunches and must wear a headset that plugs into the phone. Communication by telephone and direct personal contacts will consume 95% of the workday. Must operate a Personal Computer (PC) at least 95% of the day in which a sitting/stationary position is required. While performing the duties of this job, the employee is regularly required to talk or hear. Is subject to work standards and must achieve and maintain a commendable performance level in production and quality with minimal supervision. Must be able to adhere to a very strict schedule to include varying start and stop times and when allowed to go to break/lunch.

High school education or its equivalent required. College or continuing education courses in communications, interpersonal relationships, psychology, anatomy, physiology, medical terminology, composition or business letter writing is preferred.
Working knowledge of Blue Cross and Blue Shield of Kansas customer service systems is required upon completion of training.
Detailed knowledge of contracts, benefit coding, enrollment regulations, and legal issues such as HIPAA, COBRA, OBRA, and MSP are required upon completion of training.
Excellent customer service skills, problem solving skills and organizational skills are required.
Must be comfortable working individually in a structured environment.
Proficiency in Grammar, Spelling, Typing and Basic Math are required.
Two year’s experience navigating multiple computer systems preferred.
Two year’s customer service experience preferred.
Excellent human relations and communication skills are required with the ability to interact positively with external customers and all levels of internal staff

Listing expires on Friday September 27th, 2019

Applications Developer

Location: KS State Department of Education, Topeka KS
The position exists to complete the advanced technical work for numerous KSDE programs. Acts as lead developer of a number of fiscal and district data reporting systems. The position is responsible for the design and programming of the systems supporting the Career Standards and Assessment Team. Duties include ensuring optimal application delivery and performance, database design, mentoring lower level developers and managing the agency’s application authentication processes. This position is responsible for analysis, design, programming, and maintenance of applications; design and maintenance of data sources; integration of student level data and applications with other KSDE systems; first line support of team members and application users; troubleshooting and resolving application issues; and data inquiries as assigned. Applications and procedures adhere to standards and security procedures of the team, IT Department, and the agency. The tasks of this position directly support the agency’s ability to track students’ needs and performance, regulate education organizations’ performance, and allocate state and federal funds.

Required Minimum Qualifications:
Successful completion of 18 hours in computer science coursework or certification and one year of experience coding, testing, and debugging application programs or two years of experience coding, testing, debugging, and documenting application programs. Education may be substituted for experience as determined relevant by the agency.

Preferred Experience:
• Two years of experience designing and developing web solutions to effectively deliver data and information to end users;
• Two years of experience programming web applications using Microsoft .Net/C# technologies and Microsoft SQL Server; and
• Experience with Microsoft Reporting Services.

Preferred Skills and/or Qualifications:
• Bachelor’s degree in Computer Science, Information Science, or related area. Technical certification or one year of work experience in web application development may be substituted for the degree;
• Good oral and written communication skills;
• Working knowledge of the application development lifecycle and software development methodologies;
• Experience working in a team environment;
• Good troubleshooting skills; and
• Good organizational skills.

Listing expires on Sunday September 22nd, 2019