Tag Archives: Computer Repair

Field Service Technician 1

Position Summary:
The Field Service Technician I is responsible for the completion of assigned service calls at lottery retailer locations. These include scheduled calls (installs, removals, and preventative maintenance I (PM”s) and unscheduled calls (service and supplies as initiated by the retailer). This position will also be responsible for troubleshooting all communication problems over the telephone and/or traveling to customer locations for repair, install, preventative maintenance, and removal of terminal and communications equipment. This position will average approximately 6 – 10 detailed activities per day depending upon local area need, responsibility, and service order type.

Responsibilities-Essential Functions:
1. Performs extensive field repair functions including installs, removing terminals, communications equipment and peripheral procedures, with little or no supervision.
2. Performs problem diagnosis for scheduled and unscheduled service calls. Ability to travel to customer sites for repair.
3. Performs vehicle management functions as set by guidelines.
4. Ability to operate a smart services phone.
5. Ability to work with NRC to ensure timeliness to retail locations and understanding problem at each assigned service location
6. Records service call information, logs and reports data communication problems to management and communicates recommendations on customer’s equipment.
7. Follow through on customer issues that require additional support or are above the scope of own abilities.
8. Ability to troubleshoot all forms of communications within a retailer location, including but not limited to, VSAT, DSL, and CDMA technologies.
9. Provide necessary information and updates on an ongoing basis to management regarding the resolution of software and hardware problems.
10. Performs routing maintenance on company vehicles.
11. Maintains an acceptable driving record in accordance with the motor vehicle policy.
12. Maintains an acceptable level of customer service.
13. All other duties as assigned.

Position Requirements-Skills & Abilities:
1. A High School diploma
2. Thorough understanding of all areas of computer software and hardware technologies.
3. Ability to compile and analyze statistical information relating to field service efficiency, as it relates to lottery terminals.
4. Ability to quickly learn and understand new technologies.
5. Ability to communicate both verbally and in writing.
6. Excellent customer service skills.
7. Ability to maintain positive working relationships.
8. Ability to work overtime
9. Ability to work on roof tops at retailer locations
10. Ability to work holidays and weekends
11. Ability to lift and move up to 100 lbs.
12. Ability to push, pulls, and maneuvers heavy equipment in excess of 500 pounds.
13. Ability to climb onto or off a ladder.

Job Type: Full-time

Salary: $16.00 /hour

Experience:

Troubleshooting: 1 year (Required)
Education:

High school or equivalent (Required)
License:

Driver’s License (Required)

Pay Frequency:

Bi weekly or Twice monthly

Number of openings:

2

Compensation:

$16.00

How to Apply:

Contact: Laurie Wiebelhaus laurie.wiebelhaus@scientificgames.com

Apply online here

Apply before this date:

07/31/2019

IT Assistant

Looking for an IT Assistant to perform the following job duties:

Workflow and Network diagramming (Visio)
Managing credentials (GUI interface, setup users, reset passwords, otp)
User Acceptance testing (testing a set of transactions against test UI)
Documentation (Word)
Systems monitoring (dashboard UI, alerts, flags)
Deployment assistance (familiar with Linux, ssh, etc)

Number of openings:

1

Compensation:

12-15/hr

How to Apply:

Send cover letter and resume to jason@bankcbw.com

Apply online here

Apply before this date:

07/18/2019

Technology Support Consultant

The KCC is a multi-faceted agency responsible for regulating public utilities including electric, natural gas, telecommunication and water companies as well as motor carriers, oil and gas pipelines and oil and gas natural production. The Commission’s headquarters is in Topeka with the central Conservation office in Wichita and four Conservation district offices located in Dodge City, Wichita, Chanute and Hays.

The position provides technical support to agency employees.

Job Responsibilities may include but are not limited to the following:

•Repairs, maintains, and installs computer hardware such as peripheral equipment and systems;
•Installs, updates and troubleshoots applications and software;
•Provides technical assistance to computer system users;
•Answers questions to resolve computer problems for clients in person, via telephone or from remote locations;
•Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, operation systems, telephone and mobile devices;
•Sets up and troubleshoots audio/visual equipment for Commission Business meetings, evidentiary and public hearings (potentially off-site) and other situations as needed;
•Troubleshoots work with other IT staff to identify and resolve LAN and communication issues;
•Provides training on hardware and software to users in classroom and one-on-one situations;
•Maintains records of hardware and software inventory, responses to help desk tickets, changes to system and media sanitation;
•Knowledge of Windows Server administration, VMWare, Avamar, and Dell Compellent.

Minimum Qualifications:

•High School Diploma or equivalent and three years advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.

Number of openings:

1

Compensation:

Hourly Rate of Pay: $19.23 - $21.15 Employment Benefits: •Comprehensive medical, mental, dental, vision, and additional coverage •Sick & Vacation leave •Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave •Paid State Holidays (designated by the Governor annually) •Fitness Centers in select locations •Employee discounts with the STAR Program •Retirement and deferred compensation programs Visit the Employee Benefits page for more information…

How to Apply:

Required Documents for this Application to be Complete: On your Careers - My Job Applications page, verify these documents are present and valid. Upload or delete and replace if needed: •Tax Clearance Certificate •DD214 (if you are claiming Veteran’s Preference) Inside this job's Job Application, upload the these documents: •Cover Letter •Resume •Three Professional References Kansas Tax Clearance Certificate Required: Each applicant (even non-residents) applying for a State of Kansas job vacancy must obtain a valid Kansas Certificate of Tax Clearance by accessing the Kansas Department of Revenue's website. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. All applicants, including current state employees, are responsible for submitting a valid certificate with all other application materials to the hiring agency. This is in accordance with Executive Order 2004-03. If you need assistance with the tax clearance, please contact 785-296-3199. Visit the Tax Clearance site for more information on and where to obtain this Kansas Department of Revenue document. Job Application Process: •Sign in to your existing account or Register for a new account. •Review and complete your contact information on the My Contact Information page. •Upload documents listed in the Required Documents section of this job posting to the appropriate location. •Complete and Submit your application. •Check your email and My Job Notifications for written communications from the Recruiter. ◦Email - the email listed on the Careers>My Contact Information page. ◦Notifications - view the Careers>My Job Notifications page How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Apply online here

Apply before this date:

07/02/2019

America’s Job Link Alliance

America’s Job Link Alliance–Technical Support (AJLA–TS) serves as the national information systems development and support center for America’s Job Link Alliance (AJLA). AJLA–TS helps state and local workforce agencies meet the needs of today’s customers by providing intuitive, integrated information technology solutions and exceptional technical support services.

We believe workforce development systems should be innovative, affordable, and delivered and supported with a personal touch. We’re proud of our role in the bigger picture—helping you improve the economic security of individuals, families, businesses, and our nation. This is more than a job to us. It’s work worth doing.

Number of openings:



Compensation:

$18/hr

How to Apply:

Resume should be sent Via email.

Apply online here

Apply before this date:

04/07/2019

Help Desk Technician

Entry Level Help Desk opening; Supporting users in a Windows environment; Strong customer service skills with ability to learn new technologies when they are released. The main responsibilities will be tier 1 support. This is a 1 year contract – this entire Help Desk is supported by long-term contractors. Government environment so must deal with state policies/politics/etc.
Experience, knowledge, skills, and abilities required
High school diploma or equivalent and 6 months supporting users.

Qualifications:
Computer software experience needed
Experience with supporting Microsoft 7 and 10 Operating system
Experience with supporting Microsoft Office (Word, Excel, Outlook)
Customer service/call center experience
Technical support experience
Fluency in PC/Windows skills
Analytical/problem solving skills
Ability to work in a high paced environment
Ability to work in a group/team setting

Number of openings:

1

Compensation:



How to Apply:

Please Call Connor Heeren @ 913-982-4960 or send resume to cheeren@teksystems.com

Apply online here

Apply before this date:

03/23/2019

Entry Level Java Developer

Position: Entry Level Java Developer
Location: Topeka, KS

0-2 years of experience in application development in java and implementation of defensive coding practices
· knowledge in xml, xsd and json is a plus.
· experience in writing code in java technology
· knowledge consuming rest services
· knowledge in ci/cd , devops and jenkins orchestration is a big plus.
· strong communication and teamwork skills

Number of openings:

3

Compensation:



How to Apply:

please send your resumes to Praneeth.kommineni@hcl.com

Apply online here

Apply before this date:

04/01/2019

Office Assistant/IT Department

Help diagnose and fix computer and printer issues. Help setting up new computers. Set up PKI tokens and help users through the enrollment process. Test software being developed.

Qualifications: Enrollment in a computer information systems program. Strong computer hardware and software troubleshooting, Microsoft Office skills, and basic networking/programming knowledge. Good communication skills, attention to detail, reliable, customers service orientated, flexible, and a self-starter.

Number of openings:

1

Compensation:

$10 hourly; This position is a Part-Time position, 20 hours per week between 8:00am and 5:00pm, flexible to school schedule

How to Apply:

Complete the State of Kansas Application and submit it to the recruiter at applications@ks.gov. https://admin.ks.gov/services/state-employment-center/sec-home/state-employment/online-application

Apply online here

Apply before this date:

03/29/2019