Tag Archives: Business

Customer Service Representative I

Organization: Mercury Wireless is a leading provider of fixed wireless Internet and digital phone service in North East Kansas and Northern Indiana. The company was founded in 2007 upon seeing the lack of options and real solutions for broadband Internet in rural communities. Today, Mercury Wireless serves over 25 counties in Kansas and Indiana with the use of cutting edge wireless technologies.

Position Summary: Mercury Wireless is looking for an energetic and positive personality to serve subscribers by providing product and service information, making recommendations, and providing technical support. This is an entry-level position, which will provide on the job training and teach the skills required to be promoted within the company. This position provides training, competitive pay, flexible scheduling, and both health and dental insurance for individuals and families.

Location: Topeka, KS
Position Type: Full-time
Compensation: Competitive pay plus benefits
Benefits: Bi-weekly pay; 1.5x overtime pay; performance bonuses; health insurance; dental insurance; 401k

Key Responsibilities and Accountabilities:
• Provide support for customer premise equipment and personal computing devices including PCs, tablets, and routers
• Ability to analyze and diagnose Internet or computer related technical support issues, and aid with troubleshooting and resolving these issues
• Attract potential subscribers by answering product and service inquiries
• Make product and service recommendations based on expressed needs
• Address billing inquiries and assist subscribers with their accounts
• Address customer concerns in a courteous and professional manner
• Schedule surveys, installations, and repairs

Skills & Requirements:
• Basic computer skills and proficiency with Microsoft Office
• Use of PC based applications to answer sales inquiries, maintain records, diagnose basic support issues, and provide technical assistance as needed
• Knowledge and ability to operate, configure, and assist with routers, switches, personal computers, tablets, and related peripheral devices
• Self-Motivated with desire to deliver exceptional customer service
• Customer service oriented and professional in appearance
• Ability to communicate effectively, both orally and in writing
Education and Experience Requirements:
• High School Degree or Equivalent
• Associates Degree in PC Repair, Networking, or related field preferred
• COMP TIA A+ Certification or equivalent preferred
• 1-2 years related experience preferred

Physical Demands:
• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work involves walking, talking, hearing, using hands to handle, feel, or operate objects, tools, or controls, and reaching with hands and arms.

Number of openings:

3

Compensation:

Compensation: Competitive pay plus benefits Benefits: Bi-weekly pay; 1.5x overtime pay; performance bonuses; health insurance; dental insurance; 401k

How to Apply:

Submit your resume to hr@mercurywireless.com!

Apply online here

Apply before this date:

07/31/2018

Financial Representative

Financial services career
At Modern Woodmen of America, we have passion and purpose. We believe in what we do. And we’re rewarded with excellent benefits, flexibility and friendships that last a lifetime.
If you’d like to help your community, you may be interested in a career as a financial representative. As a financial representative, your mission is to help your clients (Modern Woodmen members) plan for their financial security through life insurance, annuities, investments and other financial products.
If you’re interested in management, there are opportunities to grow as a managing partner. Your mission as a managing partner is to grow a team of financial representatives. You’ll help guide and train your team members as they work to meet the financial needs of Modern Woodmen members in your district.
A Modern Woodmen career is great for those who …
 Have an entrepreneurial spirit.
 Want to help others.
 Are comfortable approaching people.
 Have desire and determination.
 Are willing to grow and learn.
 Want to help people reach their potential.
 Have a positive attitude, good character and integrity.
In your Modern Woodmen career, you’ll enjoy …
 An excellent benefits package, including medical and dental insurance and a matching 401(k) plan.
 Unlimited income potential.
 Expense-paid trips, bonuses and other incentives.
 A flexible schedule that lets you maintain a great work-life balance.
 Opportunities for professional development and advancement.
Why financial services?
At Modern Woodmen, you’ll find yourself in a career that’s in high demand. U.S. News and World Report ranked financial advisor as the third best business job of 2017.
Q&A
Will I receive training?
You bet! Modern Woodmen provides training and mentoring to help you grow as a professional and a leader. You’ll help your team find success by following our proven-effective systems.
What if I don’t know much about financial services?
We’ll teach you. Modern Woodmen provides in-depth training to meet your members’ needs today and tomorrow and to expand your market in the future.
Will I receive financial help getting started?
Yes. Through Modern Woodmen’s business development program, you can earn cash up front to help get your business up and running.
Will I have access to products people need?
Absolutely. Through Modern Woodmen and its subsidiaries, you’ll have all the tools you need to meet the financial needs of families and small businesses. We offer an extensive portfolio of products that are high-quality and highly competitive.
Will I need to relocate?
No. You can build your business as a financial representative or managing partner right in your hometown.
What advanced education is required for this position?
If you pursue the managing partner position, you’ll be asked to continue your education and training by earning (and maintaining) advanced industry designations, like LUTC, CLU®, and your Series 6, 63 and 26 licenses.
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Want to learn more? Find out what Modern Woodmen can offer now and for your future. Visit www.mwacareers.org./mallett

Number of openings:

3

Compensation:

$52,704 average 1st year

How to Apply:

send resume to Mallett@mwacareers.org or call our regional office at 785-234-8600 and we can set you up to take our career profile quiz. We would love to hear from you!

Apply online here

Apply before this date:

08/06/2018