Midwest Bus Sales is one of the largest dealers/suppliers of new and used Thomas Built School Buses in the industry. We offer Bus Sales; Leasing; Parts; Service and Body Shop repair work throughout our 5 State Territories. Our premium quality school buses have made Thomas Built Bus the school bus of choice for transportation managers across the United States. We are dedicated to keeping buses on the road.
Our company also offers 401(k) match, health, dental and vision insurance, paid vacation/sick time and a casual family oriented company culture. Join our Team Today!
We are currently looking for a Parts Counter Sales professional to join our team! The parts counter salesperson position is responsible for taking parts requests from customers as well as the service department and must be able to quickly and accurately identify, locate, and quote the parts needed. You must be able to professionally and effectively communicate with customers, vendors, and other employees. The parts counter is a fast paced, type of job that relies heavily on a high level of computer proficiency, excellent communication skills, salesmanship and multitasking capabilities.
Job Duties and Responsibilities:
-Assist customers/technicians in a courteous, professional manner.
-Answer phones and emails in a timely courteous manner.
-Utilize multiple computer applications to efficiently and accurately look up, order, and sell parts.
-Utilize multiple forms of communication (phones, emails, text message) to stay in constant contact with customers and vendors.
-Constantly work to maintain the highest levels of customer satisfaction.
-Obtain detailed information from customer to insure accurate parts ordering and billing.
-Maintain neat, clean, organized appearance throughout the parts department.
-Establish, maintain, and grow parts sales through excellent customer service, diligent follow up and a constantly evolving knowledge of parts.
-Establish, maintain, and constantly increase an excellent working knowledge of our products by completing any available training and ongoing education opportunities.
-Report detailed information on lost sales for part manager.
-High school diploma or equivalent.
-Automotive experience required.
-Medium/heavy duty parts is a plus.
-Technical Capacity. Med/Heavy duty parts and application knowledge.
-Customer management skills.
-Attention to detail.
EEO Employer M/F/Disabled/Vet