The Customer Sales Associate meets the day-to-day needs of the Bank’s customers by providing excellent customer service and performing transactions accurately and efficiently. The successful candidate is detail-oriented, has an accommodating attitude toward Bank customers, and exhibits the ability to contribute as a team member, while having a sense of pride in doing high quality work.
38 hours per week, minimum. Saturday OR Sunday availability required. Saturday AND Sunday availability preferred.
Monday – Friday: 6:30am – 4:30pm OR 8:30am – 7:30pm
Saturday: 8:30am – 12:30pm OR 9:30am – 4:30pm
Sunday: 9:30am – 3:30pm
Other hours as needed.
Training and Location:
Topeka Customer Sales Associates will go through a trainee period, during which they complete CoreFirst Bank & Trust CSA training and job shadow at various Topeka branch locations. At the end of this 30-day period, they will be placed at a Topeka branch.
Manhattan, Kansas City, and Denver Customer Sales Associates will also go complete CoreFirst Bank & Trust CSA training, however, they will be placed at their branch immediately upon hire.
70% – Proficiently processes customer transactions in a courteous, professional, accurate, and timely manner, following Bank policies and procedures. Answers questions, resolves problems, and recommends product solutions for customers. Assists with record keeping, branch operational logs, day-to-day customer and branch needs.
30% – Maintain working knowledge of the benefits of CoreFirst Bank & Trust products and services, in order to identify product solutions for customers. Serve prospective and current customers by referring products and services.